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I don't speak computer..........omg.....help..............
jmhoesch:
I did a power drain right before I did the tweaking tool I downloaded. I also did a memory test a few days ago and it found nothing. The PC doctor (on our Dell) did the full testing of EVERYTHING and found nothing. Want me to do another memory test?
Shane:
If you already did a memory test then we dont need to do it again.
So far memory and hard drive test good, how long will you be on the system before it freezes? Do you notice any kind of common factor, such as a certain thing you do or a certain program that is running? Any common factor you can think of?
You said it also freezes in safe mode, what where you doing in safe mode when it froze, same things you did in normal mode? And when you where in safe mode did you do safe mode with networking? (I ask in case we need to test the network card as well)
Shane
jmhoesch:
It only froze twice while in safe mode and I was using the "safe mode w/ networking". I was running a few pc clean up scans. Those scans did clean out a lot of "junk" that was on the computer and it hasn't froze in safe mode since then.
I'm not using any kind of program when it freezes. I could be just be on facebook browsing or on Ebay or just reading an article on msn and it would freeze. Any time of the day or evening.
It could be fine and I walk away from the computer but when I return...........mouse is frozen and it won't do anything. It's just so random. Out of ALL the scans and tests I've run over the past 10 days, the ONLY thing that came back wonky is the SFC scan that found corrupt files but couldn't repair some of them. That's it.
Looking at that even log really opened my eyes on exactly what's happening w/ the computer. Just not sure on how to fix it..........
Shane:
OK, so one common factor is the network since having the web browsers open and on the net is going through the network card.
Or it could be something else combined. Lets take a look at that sfc log and see what files it is complaining about.
So go ahead and open a cmd.exe as administrator and do a new sfc scan
sfc /scannow
Once it is done run this command (You can copy and past it into the cmd window)
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >C:\sfcdetails.txt
That will output all the stuff from the sfc from the cbs.log file into a new text file. Go tot he root of your C: drive and you should see the file there, post it for me :wink:
Shane
jmhoesch:
OMG It was running the sfc scan and Igot a blue screen!. ugh.. I am on my Ipad again. I restarted it in safe mode w/ networking and running the scan again.
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