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I don't speak computer..........omg.....help..............
jmhoesch:
Everything freezes, only option is the kill power. It's even frozen in safe mode a few times. I could be doing anything and it will freeze. I don't think it's a "certain" program. I would be just on the net and everything would freeze. I could be watching a short video and it would freeze. I try to pull up programs on the computer and while all the programs would be coming up, BAM.........freeze. It seems that the more the computer is trying to work at something, it would do this.
I have run every test and the ONLY thing it found was when I ran the SFC test. It said. "Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.log etc.
When I go and try to look at the log, I can't get access. ALTHOUGH, I have been able to see it a few times. After I did your tweaking tool, I could see it, but now I can't again.
I tried to do a dism/online/Cleanup-Image/restoreHealth from the command prompt but got this: Error 87 Dism/online/cleanup-Image is unknown.
Hubby did find the original install disk. We haven't tried to uninstall and re install Windows. Don't know if that's even an option, but we haven't tried that yet. After that, the only thing we can think of is to call "the Geek squad" and have them come over.
It didn't freeze at all yesterday. Was surprised because I was all over Ebay w/ several windows open bidding on a few things and it didn't freeze once. Then this morning I turned it on and was on facebook watching a short video and everything froze.
I can do things. It just seems so random. I can still pay bills, surf the web, email etc, just inconvenient when all of a sudden, everything is frozen.
Shane:
It is possible it is hardware related, espically if it is locking up in safe mode. Bad sectors on the drive can do that. So lets check that first.
So instead of a normal chkdsk we are going to have it look for bad sectors.
Open a cmd.exe windows (Run it as administrator if you have the UAC enabled) and put in
chkdsk c: /r
It will ask you if you want to schedule it for next boot, hit Y and then enter.
Now reboot, before windows comes up it should start the chkdsk, this will take a while! It will check every sector on the drive, so if it is a big drive it could take a couple of hours.
Once it is finished it will put the log in the event viewer, let me know what that log says and we can go from there. :wink:
Shane
jmhoesch:
Will do, will start that now.............
thank you.......
jmhoesch:
Ok........um...........not sure if that was supposed to happen.........I did what you said, and upon restarting, a black screen came up and said it was checking then not more then a second later it said, it was clean and the computer restarted as normal.......................
Shane:
When you did the cmd did you do
chkdsk c: /r
And not chkdsk c: /f
Shane
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