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Computer -Randomly- Freezes -Solved-
Boggin:
If you scroll down through the errors, you will see one dated 20/11/2014 01:42:45 for the Service Control Manager Event ID 7000
For the reliability history, go Start and begin to type reliability and you'll see View reliability history highlighted at the top then press enter or click on it.
What is the date and event ID of that driver you have listed ?
silents429:
Here's the reliability history.
Shane:
That is the hard part, tracing down what the cause is. Why? because about 1,000+ different things can cause it.
I just helped a user who was having the random freezes as well, all hardware checked out fine. But after spending hours on the system I finally decided to look at the smart status of the hard drive. The smart status showed it was in a pre fail state. The reason why is it was randomly just cutting out, which was causing the freeze up.
I have also had windows itself, drivers, 3rd party programs, heat, over clocking, weak power, bad hardware (Video, network, motherboard, memory hard drive), attached devices through USB (Such as a fault printer or thumb drive) and the list goes on and on of the possible reasons for the freezes.
So the only thing to do is a process of elimination. You have done a new drive, wouldn't hurt to check the smart status of it, this is the one I use
http://gsmartcontrol.sourceforge.net/home/index.php/Downloads
Also see if you can find any common factor of when this happens. But the hardest part is if it doesnt happen very often then it will be hard to test if something we try works. Such as disabling any and all 3rd party programs to make sure they are not the cause of it.
Shane
silents429:
I use CrystalDiskInfo..
Anyway the health status is "Caution"
And the yellow spot says
"Reallocated Sectors Count"
Current=199
Worst=199
Threshold=140
Raw Values=000000000009
Please don't tell me this new hard drive is on its death bed already. I spent like 80 dollars on it.
Probably doesn't help my above suspicion but I think every time its frozen up I am downloading something. I'm gonna run diskcheck anyway.
Shane:
It does look like it, if the smart data is correct anyways. The drive should be under warranty though. :wink:
Shane
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