Main Forum > General Computer Support

Many Blue screens no mnatter how many Tweaks I run

<< < (4/4)

Shane:
The log you posted shows it was the malwarebytes driver that crashed the system


--- Quote ---This was probably caused by the following module: mwac.sys (mwac+0x61B0)
Bugcheck code: 0x7F (0x8, 0x80050031, 0x6F8, 0xFFFFF80003C9BE08)
Error: UNEXPECTED_KERNEL_MODE_TRAP
file path: C:\Windows\system32\drivers\mwac.sys
product: Malwarebytes Web Access Control
company: Malwarebytes Corporation
description: Malwarebytes Web Access Control
--- End quote ---

I would uninstall it and see how the system does after it is removed.

Shane

XDamian:
SO far it seems the clean-up of my registry has eliminated the BSOD.  I imagine that is possible since I do not know what sort of conflicts were created by the registry's condition. As to disabling java, I did  but found I really need it for the websites I frequent.  As to re-installing Malwarebyte, I have done that 3 times now. It still hangs and takes up a great deal of memory over time so when I see that happening I simply END it and start it up again.While this is only the third day I have not suffered a BSOD, I am hoping it will stay away from now on.

Boggin:
Are you using the free or the Premium version of MBAM ?

The paid for version has an option for Automatic Scheduling and may be worth looking at its default setting. https://www.malwarebytes.org/support/guides/mbam/AutomatedScheduling.html

XDamian:
I guess I can leave this as solved but the solution has come as strangely as the problem had. I did and do have the Premium version of Malwarebytes and do use the scheduling mechanism. But this time I uninstalled using their application on their website as opposed to the uninstall app that comes with the bundle. I also have had, as I indicated before, no problems with the BSOD for a week now. SO I am declaring it GONE FOR GOOD!> But if you ask me how come, I can't answer you. I do not know what solved what. But I appreciate the support.

Boggin:
MBAM released an updated version on 2nd Dec. which may resolve the conflict with McAfee. https://www.malwarebytes.org/downloads/

Try the free version first and if all is well then use the uninstaller you got from their website to remove the free version and download the Premium version which you can reactivate with your product key.

I think it would be best to leave the scheduling off if it's taking up as much memory as it has been doing.

I think it was last year that I had to stop using the free version of MBAM because of a conflict with Norton 360 following a MBAM upgrade.

That caused my laptop to freeze with the error that the MMC had stopped which MBAM subsequently fixed, but the problem could equally be because of McAfee Definition updates which in themselves have caused problems - I think it was a couple of years ago that one of them was responsible for blocking Internet connectivity and McAfee had to address - a bit like Microsoft have had to do on more than one occasion because of their updates.

MBAM is a good program to have installed and if you can get it back on without any conflict, I would give it a try.

Navigation

[0] Message Index

[*] Previous page