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(solved)Audio error: the endpoint is a duplicate

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jraju:
Hi, din
               Your last post lines:
               Yes my audio drivers are downloaded and working properly but your problem still persists.
                 You could hear audio or not?
                     Normally if services are corrupted, then you have to replace those files by renaming audioserv with audioserv. bak and then try to copy the same file from the same system. I think that the location of this service is in
HKLM/system/current controlset/services/audiosrv
from your friend having the same operation system. Say if you have windows 8 and 32 bit, it should be same OS. Hope you understand what i meant. If you have deleted quarantined items , it is once for all gone. Why using avg when avast is the best thing.It does not delete audio drivers.

din:
hi  :smiley:
I understood what you are thinkink of BUT
I cant get to the locationv HKLM/system/current controlset/services/audiosrv
when I get at "services" the option "audiosrv" isnt there as you can see in my screenshot

jraju:
hi, Ok. Since i am not having windows 8, i could not search the service. Also this would have deleted by your AVG already.
                        Did you download the latest audio drivers. If any audio drivers are not working properly, this may also result in audio services from working. what is your audio drivers site. Please download the latest full audio drivers from your vendors site. not only exe file.
                        This is definitely because your avg have quarantined and you removed this from the computer itself. Please see the services in the HKLM  route in my post, and in the services folder this file usually reside in windows 7. If this is not there, then you have to copy the same file by this method in the given link
http://www.thewindowsclub.com/windows-could-not-start-the-windows-audio-service
                 Export to usb from the friends source this file to your usb and then merge it as indicated. Your problem will be solved.

din:
My laptop uses contexant drivers and they are up to date as you see
I think what I have to do is what you told me prior
to copy the services.msc file from my friends computer. thats the most logical one
But I dont know where to find it

jraju:
hi, I do not mean services. msc. It is a run command. You should copy audiosrv file from your friend and then merge with your registry. Got the point. Services.msc is a command that will get you to services tab.Did you see the link, on how to export it to your file from other source such as pendrive

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