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CBS log file
shemaya:
Hi Shane, I ran sfc to check and the operation reported that there were corrupt files that could not be fixed. I copied the log file but dot not understand what it means. Can you please help.
Thanks
John
Shane:
I am seeing a lot of errors like
--- Quote ---2015-01-12 11:33:11, Info CBS Session: 30420479_1478311993 initialized by client WindowsUpdateAgent.
2015-01-12 11:33:11, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
--- End quote ---
And
--- Quote ---2015-01-12 16:16:24, Info CBS SQM: Initializing online with Windows opt-in: False
2015-01-12 16:16:24, Info CBS SQM: Cleaning up report files older than 10 days.
2015-01-12 16:16:24, Info CBS SQM: Requesting upload of all unsent reports.
2015-01-12 16:16:24, Info CBS SQM: Failed to start upload with file pattern: C:\windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2015-01-12 16:16:24, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2015-01-12 16:16:24, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\windows\servicing\sqm\*_all.sqm, flags: 0x6
2015-01-12 16:16:24, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
--- End quote ---
Is windows updates working on that system at all? SFC will try to download missing files it needs, if windows updates isnt working or is blocked that would explain the errors. I would also do a chkdsk for bad sectors on the drive as well just to make sure as well. :wink:
Shane
shemaya:
Hi Shane,
1. Yes windows update is working.
2. I have run check disk- no problems.
3. I have run sfc in safe mode and still corrupt files.
4. The error message is widows protection resource has corrupt files and could not be fixed.
5. attached new cbs.log file
Boggin:
Can you post the chkdsk /r report ?
Not sure if you know how to do this but go Start - type eventvwr then press enter.
When Event Viewer has read the logs, expand Windows Logs - click on Application - Action - Find - then type chkdsk or wininit and press enter.
Close the Find box then click on Copy in the lower right pane then click on Copy details as text.
Place the cursor in the Reply box - right click and select Paste.
I'll leave it to Shane to decipher the CBS log but with a Win 7 SP1 install disk you can run an off boot sfc /scannow where it can replace any corrupt files from the disk.
If you don't have an install disk that has SP1 you can download and Save the ISO from http://www.w7forums.com/threads/official-windows-7-sp1-iso-image-downloads.12325/page-2#post-124821 and use http://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool to create a bootable USB/DVD.
Change the boot order for a one off by tapping F12 as you switch on, select the media you are using, insert it then press enter.
You will be prompted to press any key to boot from that media and that will either produce a screen with the option to press F8 or it will take you straight to the splash screen.
Press F8 if you get that screen then select Safe Mode with Command Prompt and when you get the splash screen select Repair your Computer and navigate to the Recovery Environment then select Command Prompt.
At the command prompt enter bcdedit |find "osdevice" and using whichever partition letter it gives, enter (assuming C)
sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows
That's a Pipe symbol before find and there's a space before each forward slash.
There's one Dism command that I find which will work on Win 7 and that is dism /offline /cleanup-image /scanhealth which may give a clearer summary of what is wrong.
This is also done from an elevated command prompt.
When submitting a sfc CBS log, it can make easier reading when you use the [SR] commands as in Option Three of http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
shemaya:
Log Name: Application
Source: Chkdsk
Date: 13/01/2015 6:40:25 PM
Event ID: 26212
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: John1-Laptop
Description:
Chkdsk was executed in read-only mode on a volume snapshot.
Checking file system on C:
The type of the file system is NTFS.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
256512 file records processed.
File verification completed.
1010 large file records processed.
0 bad file records processed.
0 EA records processed.
58 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
325580 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
256512 file SDs/SIDs processed.
Cleaning up 193 unused index entries from index $SII of file 0x9.
Cleaning up 193 unused index entries from index $SDH of file 0x9.
Cleaning up 193 unused security descriptors.
Security descriptor verification completed.
34535 data files processed.
CHKDSK is verifying Usn Journal...
35519824 USN bytes processed.
Usn Journal verification completed.
Windows has checked the file system and found no problems.
285212671 KB total disk space.
100998984 KB in 218254 files.
128880 KB in 34536 indexes.
0 KB in bad sectors.
370363 KB in use by the system.
65536 KB occupied by the log file.
183714444 KB available on disk.
4096 bytes in each allocation unit.
71303167 total allocation units on disk.
45928611 allocation units available on disk.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Chkdsk" />
<EventID Qualifiers="0">26212</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-13T07:40:25.000000000Z" />
<EventRecordID>41848</EventRecordID>
<Channel>Application</Channel>
<Computer>John1-Laptop</Computer>
<Security />
</System>
<EventData>
<Data>
Checking file system on C:
The type of the file system is NTFS.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
256512 file records processed.
File verification completed.
1010 large file records processed.
0 bad file records processed.
0 EA records processed.
58 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
325580 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
256512 file SDs/SIDs processed.
Cleaning up 193 unused index entries from index $SII of file 0x9.
Cleaning up 193 unused index entries from index $SDH of file 0x9.
Cleaning up 193 unused security descriptors.
Security descriptor verification completed.
34535 data files processed.
CHKDSK is verifying Usn Journal...
35519824 USN bytes processed.
Usn Journal verification completed.
Windows has checked the file system and found no problems.
285212671 KB total disk space.
100998984 KB in 218254 files.
128880 KB in 34536 indexes.
0 KB in bad sectors.
370363 KB in use by the system.
65536 KB occupied by the log file.
183714444 KB available on disk.
4096 bytes in each allocation unit.
71303167 total allocation units on disk.
45928611 allocation units available on disk.
</Data>
<Binary>00EA030081DB0300A9F0060000000000A85100003A0000000000000000000000</Binary>
</EventData>
</Event>
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