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Vista Startup problems
Xas1953NC:
Thanks Boggin but I will wait to hear from Shane in case he may have another lead to what is going on but I will keep your advice in mind.
I don't know if the following is any help in resolving the problem:
I soft shutdown the computer at approx. 8.56pm tonight which took 2m.20s. I started it up again at approx. 9.03pm which took 6 min.
It booted up without any problems. I don't know if the Performance Event logs will be of any help but here they are after the shutdown and starting up at 8.56pm and 9.03pm respectively.
Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 31/01/2015 09:05:52 PM
Event ID: 101
Task Category: Boot Performance Monitoring
Level: Warning
Keywords: Event Log
User: LOCAL SERVICE
Computer: home-PC
Description:
This application took longer than usual to start up, resulting in a performance degradation in the system startup process:
File Name : explorer.exe
Friendly Name : Windows Explorer
Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Total Time : 9231ms
Degradation Time : 6212ms
Incident Time (UTC) : 31/01/2015 09:01:02 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>101</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>4002</Task>
<Opcode>33</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2015-01-31T21:05:52.889Z" />
<EventRecordID>18</EventRecordID>
<Correlation ActivityID="{00000000-86C8-0000-B3BD-A305993DD001}" />
<Execution ProcessID="2728" ThreadID="3932" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>home-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StartTime">2015-01-31T21:01:02.765Z</Data>
<Data Name="NameLength">13</Data>
<Data Name="Name">explorer.exe</Data>
<Data Name="FriendlyNameLength">17</Data>
<Data Name="FriendlyName">Windows Explorer</Data>
<Data Name="VersionLength">39</Data>
<Data Name="Version">6.0.6000.16386 (vista_rtm.061101-2205)</Data>
<Data Name="TotalTime">9231</Data>
<Data Name="DegradationTime">6212</Data>
<Data Name="PathLength">24</Data>
<Data Name="Path">C:\Windows\explorer.exe</Data>
<Data Name="ProductNameLength">37</Data>
<Data Name="ProductName">Microsoft® Windows® Operating System</Data>
<Data Name="CompanyNameLength">22</Data>
<Data Name="CompanyName">Microsoft Corporation</Data>
</EventData>
</Event>
Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 31/01/2015 09:05:52 PM
Event ID: 100
Task Category: Boot Performance Monitoring
Level: Error
Keywords: Event Log
User: LOCAL SERVICE
Computer: home-PC
Description:
Windows has started up:
Boot Duration : 90866ms
IsDegradation : false
Incident Time (UTC) : 31/01/2015 09:01:02 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>100</EventID>
<Version>1</Version>
<Level>2</Level>
<Task>4002</Task>
<Opcode>34</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2015-01-31T21:05:52.889Z" />
<EventRecordID>17</EventRecordID>
<Correlation ActivityID="{00000000-86C8-0000-B3BD-A305993DD001}" />
<Execution ProcessID="2728" ThreadID="3932" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>home-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="BootTsVersion">2</Data>
<Data Name="BootStartTime">2015-01-31T21:01:02.765Z</Data>
<Data Name="BootEndTime">2015-01-31T21:05:35.215Z</Data>
<Data Name="SystemBootInstance">2431</Data>
<Data Name="UserBootInstance">2405</Data>
<Data Name="BootTime">90866</Data>
<Data Name="MainPathBootTime">72366</Data>
<Data Name="BootKernelInitTime">24</Data>
<Data Name="BootDriverInitTime">5160</Data>
<Data Name="BootDevicesInitTime">9525</Data>
<Data Name="BootPrefetchInitTime">33081</Data>
<Data Name="BootPrefetchBytes">502403072</Data>
<Data Name="BootAutoChkTime">0</Data>
<Data Name="BootSmssInitTime">20596</Data>
<Data Name="BootCriticalServicesInitTime">3120</Data>
<Data Name="BootUserProfileProcessingTime">1203</Data>
<Data Name="BootMachineProfileProcessingTime">178</Data>
<Data Name="BootExplorerInitTime">27698</Data>
<Data Name="BootNumStartupApps">18</Data>
<Data Name="BootPostBootTime">18500</Data>
<Data Name="BootIsRebootAfterInstall">false</Data>
<Data Name="BootRootCauseStepImprovementBits">129</Data>
<Data Name="BootRootCauseGradualImprovementBits">0</Data>
<Data Name="BootRootCauseStepDegradationBits">8388608</Data>
<Data Name="BootRootCauseGradualDegradationBits">0</Data>
<Data Name="BootIsDegradation">false</Data>
<Data Name="BootIsStepDegradation">false</Data>
<Data Name="BootIsGradualDegradation">false</Data>
<Data Name="BootImprovementDelta">133923</Data>
<Data Name="BootDegradationDelta">0</Data>
<Data Name="BootIsRootCauseIdentified">true</Data>
</EventData>
</Event>
Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 31/01/2015 09:05:38 PM
Event ID: 203
Task Category: Shutdown Performance Monitoring
Level: Warning
Keywords: Event Log
User: LOCAL SERVICE
Computer: home-PC
Description:
This service caused a delay in the system shutdown process:
File Name : DPS
Friendly Name : WDI Diagnostic Policy Service
Version : 6.0.6001.18000 (longhorn_rtm.080118-1840)
Total Time : 6984ms
Degradation Time : 3754ms
Incident Time (UTC) : 30/01/2015 11:34:59 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>203</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>4007</Task>
<Opcode>41</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2015-01-31T21:05:38.975Z" />
<EventRecordID>16</EventRecordID>
<Correlation ActivityID="{00000000-86C8-0000-B2BD-A305993DD001}" />
<Execution ProcessID="2728" ThreadID="3880" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>home-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StartTime">2015-01-30T23:34:59.135Z</Data>
<Data Name="NameLength">4</Data>
<Data Name="Name">DPS</Data>
<Data Name="FriendlyNameLength">30</Data>
<Data Name="FriendlyName">WDI Diagnostic Policy Service</Data>
<Data Name="VersionLength">42</Data>
<Data Name="Version">6.0.6001.18000 (longhorn_rtm.080118-1840)</Data>
<Data Name="TotalTime">6984</Data>
<Data Name="DegradationTime">3754</Data>
<Data Name="PathLength">28</Data>
<Data Name="Path">C:\Windows\system32\dps.dll</Data>
<Data Name="ProductNameLength">37</Data>
<Data Name="ProductName">Microsoft® Windows® Operating System</Data>
<Data Name="CompanyNameLength">22</Data>
<Data Name="CompanyName">Microsoft Corporation</Data>
</EventData>
</Event>
Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 31/01/2015 09:05:38 PM
Event ID: 201
Task Category: Shutdown Performance Monitoring
Level: Warning
Keywords: Event Log
User: LOCAL SERVICE
Computer: home-PC
Description:
This application caused a delay in the system shutdown process:
File Name : spoolsv.exe
Friendly Name : Spooler SubSystem App
Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Total Time : 232ms
Degradation Time : 120ms
Incident Time (UTC) : 30/01/2015 11:34:59 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>201</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>4007</Task>
<Opcode>41</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2015-01-31T21:05:38.975Z" />
<EventRecordID>15</EventRecordID>
<Correlation ActivityID="{00000000-86C8-0000-B2BD-A305993DD001}" />
<Execution ProcessID="2728" ThreadID="3880" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>home-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StartTime">2015-01-30T23:34:59.135Z</Data>
<Data Name="NameLength">12</Data>
<Data Name="Name">spoolsv.exe</Data>
<Data Name="FriendlyNameLength">22</Data>
<Data Name="FriendlyName">Spooler SubSystem App</Data>
<Data Name="VersionLength">39</Data>
<Data Name="Version">6.0.6000.16386 (vista_rtm.061101-2205)</Data>
<Data Name="TotalTime">232</Data>
<Data Name="DegradationTime">120</Data>
<Data Name="PathLength">32</Data>
<Data Name="Path">C:\Windows\System32\spoolsv.exe</Data>
<Data Name="ProductNameLength">37</Data>
<Data Name="ProductName">Microsoft® Windows® Operating System</Data>
<Data Name="CompanyNameLength">22</Data>
<Data Name="CompanyName">Microsoft Corporation</Data>
</EventData>
</Event>
Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 31/01/2015 09:05:38 PM
Event ID: 201
Task Category: Shutdown Performance Monitoring
Level: Warning
Keywords: Event Log
User: LOCAL SERVICE
Computer: home-PC
Description:
This application caused a delay in the system shutdown process:
File Name : Mini_Monitor.exe
Friendly Name : CleanMem Mini Monitor
Version : 2.5.0.0
Total Time : 2654ms
Degradation Time : 2207ms
Incident Time (UTC) : 30/01/2015 11:34:59 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>201</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>4007</Task>
<Opcode>41</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2015-01-31T21:05:38.975Z" />
<EventRecordID>14</EventRecordID>
<Correlation ActivityID="{00000000-86C8-0000-B2BD-A305993DD001}" />
<Execution ProcessID="2728" ThreadID="3880" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>home-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StartTime">2015-01-30T23:34:59.135Z</Data>
<Data Name="NameLength">17</Data>
<Data Name="Name">Mini_Monitor.exe</Data>
<Data Name="FriendlyNameLength">22</Data>
<Data Name="FriendlyName">CleanMem Mini Monitor</Data>
<Data Name="VersionLength">8</Data>
<Data Name="Version">2.5.0.0</Data>
<Data Name="TotalTime">2654</Data>
<Data Name="DegradationTime">2207</Data>
<Data Name="PathLength">43</Data>
<Data Name="Path">C:\Program Files\CleanMem\Mini_Monitor.exe</Data>
<Data Name="ProductNameLength">22</Data>
<Data Name="ProductName">CleanMem Mini Monitor</Data>
<Data Name="CompanyNameLength">14</Data>
<Data Name="CompanyName">PcWinTech.com</Data>
</EventData>
</Event>
Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 31/01/2015 09:05:38 PM
Event ID: 200
Task Category: Shutdown Performance Monitoring
Level: Critical
Keywords: Event Log
User: LOCAL SERVICE
Computer: home-PC
Description:
Windows has shutdown:
Shutdown Duration : 76957666ms
IsDegradation : false
Incident Time (UTC) : 30/01/2015 11:34:59 PM
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />
<EventID>200</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>4007</Task>
<Opcode>40</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2015-01-31T21:05:38.975Z" />
<EventRecordID>13</EventRecordID>
<Correlation ActivityID="{00000000-86C8-0000-B2BD-A305993DD001}" />
<Execution ProcessID="2728" ThreadID="3880" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>home-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="ShutdownTsVersion">1</Data>
<Data Name="ShutdownStartTime">2015-01-30T23:34:59.135Z</Data>
<Data Name="ShutdownEndTime">2015-01-31T20:57:36.802Z</Data>
<Data Name="ShutdownTime">76957666</Data>
<Data Name="ShutdownUserSessionTime">21292</Data>
<Data Name="ShutdownUserPolicyTime">339</Data>
<Data Name="ShutdownUserProfilesTime">151</Data>
<Data Name="ShutdownSystemSessionsTime">10677</Data>
<Data Name="ShutdownPreShutdownNotificationsTime">6524</Data>
<Data Name="ShutdownServicesTime">1997</Data>
<Data Name="ShutdownKernelTime">76925696</Data>
<Data Name="ShutdownRootCauseStepImprovementBits">0</Data>
<Data Name="ShutdownRootCauseGradualImprovementBits">0</Data>
<Data Name="ShutdownRootCauseStepDegradationBits">0</Data>
<Data Name="ShutdownRootCauseGradualDegradationBits">0</Data>
<Data Name="ShutdownIsDegradation">false</Data>
<Data Name="ShutdownTimeChange">0</Data>
</EventData>
</Event>
Xas1953NC:
I have just run Nirsoft's Crash Report. Here it is.
Boggin:
I'll leave those for Shane to peruse.
The Chipset drivers links the OS to the motherboard and the BIOS tells Windows what to load, so if the BIOS is playing up then either resetting it or looking for an update could resolve the loading process - but create and post the Boot log.
Shane:
Just worked on a computer today, needed a new power supply, put it in and new hard drive. I install Windows 7 and I have odd problems at random different areas. Odd things crashing and even the windows setup failing the first time but finishing the next.
When this happens on a install I know it is hardware related. I tested the memory and sure enough I had a bad stick of memory. That bad memory caused the system to reboot on its own, no blue screen, no dump file.
So since you have the same, a reboot with now crash file, it makes me want to check the rest of the hard ware, Have you done a memory test yet?
If not then please do and if you need a memory tester you can use the one from MS. :wink:
https://technet.microsoft.com/en-us/magazine/2008.09.utilityspotlight.aspx
Shane
Xas1953NC:
Hello Shane, I could not grasp how to setup the https://technet.microsoft.com/en-us/magazine/2008.09.utilityspotlight.aspx prog to run so used the Vista built in memory tester instead. I did not press F1 to setup any parameters but just run it as is. During the part 1 and part 2 scans it said nothing found and on the auto restart there was no indication of the result. I Googled for some info and went to Event Viewer and Diagnostics result but the page was blank.
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