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Can't use Volume Shadow Copy option for backups

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Yoda:
Unfortunately, there aren't any signs in the log files.

However, perhaps I could add an exclusion? Not sure what though. Any ideas?

Yoda:
Just tried adding C:\WINDOWS\Temp to ESET's Exclusions' list. Still a no go. :(

Shane:
Try watching the windows temp folder and see if you see the bat file show up at all and then disappear, that would show that the AV is killing it. :wink:

Shane

Yoda:
Yes, the bat files (vss.bat and vss_start.bat) do appear in the Temp folder for 30 seconds before the error message appears. Then, when shutting down the backup program, the two .bat files simply disappear a few seconds later.

If ESET is responsible, what can I do about it?

Shane:
Can you post a screen shot of the actual error message you get? And can you also post the logs from the backup.

You can also have the program use the fallback method instead and not use VSS. That is the method I use when i have it set to backup at startup, it is much faster :-)

Shane

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