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Windows still will not load

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Boggin:
Did you try creating another admin account ?

It's possible the BSOD happened too fast for a memory dump file to be created but to check if your system is creating them, follow this tutorial http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

I don't know why Combofix is able to get Windows to load when a normal boot doesn't - as far as I know, this would point to the Master Boot Record (MBR) but you need an install disk to perform the bootrec repair, but as it boots up into Safe Mode etc. okay, it could just as easily be the Chipset or the Video drivers - so let's try those first.

Go to your computer vendor support site and look for Driver download support then download the Chipset drivers first and then the Video drivers.

If you are using an AMD CPU then the Video drivers are the chipset drivers, so just download those if it will let you.

Go Start - type msinfo32 - press enter and the Summary page will show what you are using.

Being in the UK and 8 hours ahead of the post time stamp, I'll be shooting off to bed in about an hour's time.

I've found that Paragon disk will work on one of my Win 7 laptops but not the other and have never found the reason why.

JMcB:
Installing Intel drivers now

Boggin:
Shane will know which file to copy over from your other computer if need be but if the drivers don't do it, you could try to see if MS will accept your product key to download the ISO.

You can try with the sticker key but also with the vendor's generic key if that doesn't take.

Belarc Advisor will list that for you. http://www.belarc.com/free_download.html

Enter either key into http://www.microsoft.com/en-us/software-recovery and that will determine the version it will download if it accepts the key after selecting the language and you select Save.

The download is 3.09GB so can take some time to download depending upon your bandwidth.

The article also includes a link for the Windows USB/DVD burner tool to create the bootable media of your choice to match what you computer can boot with before the HDD.

You may find an alternative vendor key among this lot if they don't but you could have a look at that video to see if that will help - I've never viewed it yet so don't know how useful it will be. http://itstrickszone.blogspot.co.uk/2014/01/windows-7-all-product-keys.html

If you manage to download and create the SP1 ISO install disk, these are the steps to perform the MBR repair. http://www.7tutorials.com/command-prompt-fix-issues-your-boot-records

You will need to change the Boot order by tapping F12 (usually) as you switch on, select and insert the media and then press enter.

You'll be prompted to press any key to boot from the media and when it has loaded, you may be presented with a black screen with options to press F8.

After you've pressed F8 select Safe Mode with Command Prompt.

You should eventually be presented with a blue splash screen where you select Repair your Computer to navigate to the Recovery Environment where you select Command Prompt and then you can follow the steps in the article.

JMcB:
Thank you for taking time w/ this. The Intel chip set install continually failed to install. I will keep at this and post any results. Thanks again and will appreciate any help from other members if available.

Rick:

--- Quote from: JMcB on February 18, 2015, 07:38:17 am ---Hello, Windows will still not load after log in. Blank screen w/ mouse arrow is all. If I go from there to to Task Manager and run ComboFix...the desktop comes up and windows will load. Will not load w/ out running combofix.

Any assistance will be appreciated.

--- End quote ---

from your description and reading this thread, the only solution is a new install; create users, copy files, folders to the new install

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