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Is my hard drive dying? [Solved]
jmk909er:
Hi, I have a Toshiba Laptop Satellite P744 for about 3 years now, with windows 7. I keep having this recurring situation when I login. It does not happen all the time but seems to be increasing in frequency. Here is what happens:
When I login the bottom task bar is no longer translucent, the start menu and explorer windows are all different, not translucent. It looks to me more like XP.
Shortly after starting I get an error balloon pop up from the task bar saying: "Failed to connect to a windows service, windows could not connect to the system event notification service...etc" I have a screenshot of the entire message.
Then I get another error message pop up saying: "NT Kernal System has changed since the last time you used it"
Sometimes if I restart it will start properly again in windows 7 but not all the time and sometimes I have to do a system restore to get it back and this is happening more and more. Does this mean my hard drive is dying? Is it time to replace it? My laptop is about 3 years old and I am a pretty heavy user and it runs almost all the time but I really don't know what this means.
I am placing this link to screenshots I took of all the errors:
https://www.dropbox.com/sh/r8wzb4sbd...ko-CX4eYa?dl=0
I ran across this Tweeking .com Windows Repair v2.11.1 utility and ran it twice but it did not fix it. So has anyone else run into this? Is it time for a new hard drive?
Boggin:
One way to check if your HDD is failing is to run a command prompt as an admin by going Start > type cmd.exe then right click on cmd and select Run as administrator > accept the UAC then enter chkdsk /r
You will be prompted to type y and press enter then reboot for it to run after the restart.
It's full report can be found in Event Viewer by going Start > type eventvwr and press enter.
When the logs have been read expand Windows Logs - click on Application > Action > Find > then type either chkdsk or wininit and click OK or press enter.
Close the Find box to read the report.
You can copy & paste its report into the reply box by clicking on Copy > Copy details as text in the lower right pane, place the cursor in the Reply box, right click and select Paste.
As well as any file fixes you will be looking to see how many KBs there are in bad sectors.
How far do you have to restore back to initially resolve the error - is it prior to this month's Windows Updates or a program you had installed and which AV program are you using.
Event Viewer may also have a record in Errors of the NT Kernel Event
Click on Errors then on View All Instances of This Event in the lower right pane and you can copy & paste any by the same method.
Boot up into the advanced boot options by tapping F8 as you switch on, use the cursor keys to select Safe Mode with Networking and download and run a scan with the free version of MBAM - unchecking the box to run a trial run of the Premium version. https://www.malwarebytes.org/
Let us know if MBAM has found anything.
jmk909er:
Hi Boggin and thanks for your help. I did what you said and it took hours to run, the results will be below:
You asked: "How far do you have to restore back to initially resolve the error" It has been erroring out more and more so anytime I get a windows update or install a new program and it starts properly again I am creating a restore point. That way when I restore it doesn't have to do all the updates again. My anti virus is Symantec Endpoint Protection, I have used it for years and never had an issue with it.
The problem seems to be occurring more and more. I suspect that my hard drive is going and I would just go ahead and replace it but I don't want to do it if its not bad. Right after running the diagnostic it has booted up again with the errors. Now it seems to do this most of the time.
Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 2/20/2015 11:36:05 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: jmk909er-PC
Description:
Checking file system on C:
The type of the file system is NTFS.
Volume label is TI106332W0C.
A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 5)...
286464 file records processed.
File verification completed.
991 large file records processed.
0 bad file records processed.
0 EA records processed.
42 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
377530 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
286464 file SDs/SIDs processed.
Cleaning up 47 unused index entries from index $SII of file 0x9.
Cleaning up 47 unused index entries from index $SDH of file 0x9.
Cleaning up 47 unused security descriptors.
Security descriptor verification completed.
45534 data files processed.
CHKDSK is verifying Usn Journal...
34481280 USN bytes processed.
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
286448 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
150600107 free clusters processed.
Free space verification is complete.
Windows has checked the file system and found no problems.
715239423 KB total disk space.
112291928 KB in 222340 files.
136076 KB in 45535 indexes.
0 KB in bad sectors.
410991 KB in use by the system.
65536 KB occupied by the log file.
602400428 KB available on disk.
4096 bytes in each allocation unit.
178809855 total allocation units on disk.
150600107 allocation units available on disk.
Internal Info:
00 5f 04 00 1a 15 04 00 a8 66 07 00 00 00 00 00 ._.......f......
d4 06 00 00 2a 00 00 00 00 00 00 00 00 00 00 00 ....*...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-02-20T19:36:05.000000000Z" />
<EventRecordID>104684</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>jmk909er-PC</Computer>
<Security />
</System>
<EventData>
<Data>
Checking file system on C:
The type of the file system is NTFS.
Volume label is TI106332W0C.
A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 5)...
286464 file records processed.
File verification completed.
991 large file records processed.
0 bad file records processed.
0 EA records processed.
42 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
377530 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
286464 file SDs/SIDs processed.
Cleaning up 47 unused index entries from index $SII of file 0x9.
Cleaning up 47 unused index entries from index $SDH of file 0x9.
Cleaning up 47 unused security descriptors.
Security descriptor verification completed.
45534 data files processed.
CHKDSK is verifying Usn Journal...
34481280 USN bytes processed.
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
286448 files processed.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
150600107 free clusters processed.
Free space verification is complete.
Windows has checked the file system and found no problems.
715239423 KB total disk space.
112291928 KB in 222340 files.
136076 KB in 45535 indexes.
0 KB in bad sectors.
410991 KB in use by the system.
65536 KB occupied by the log file.
602400428 KB available on disk.
4096 bytes in each allocation unit.
178809855 total allocation units on disk.
150600107 allocation units available on disk.
Internal Info:
00 5f 04 00 1a 15 04 00 a8 66 07 00 00 00 00 00 ._.......f......
d4 06 00 00 2a 00 00 00 00 00 00 00 00 00 00 00 ....*...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>
jmk909er:
Check out this screen video and see if this helps:
https://www.dropbox.com/s/za0n88zh7r66ay1/Error%20shots.mp4?dl=0
Boggin:
Well, it looks like your HDD is fine.
Clicking on any of the Errors then on the blue online help link can give you more info and possible solutions.
This should give you more info on the SidebySide Event ID 35 but generally you can ignore it.
The DistributedCOM error could be a permissions issue so running Shane's Windows Repair program should fix that and possible the rest of the problems. http://www.tweaking.com/
Run a command prompt as an admin and enter netsh wlan set hostednetwork mode=disallow and that will remove the MS Virtual Miniport which is probably giving you the DHCP Client 1001 errors.
The MS Miniport can cause connectivity problems.
To reinstate it if you ever need it, just redo the command and use mode=allow.
Windows has a couple of its own tools that you could run - Go Start - click on Control Panel and under System and Security click on Find and fix problems.
Under the next System and Security click on Run maintenance tasks - Advanced - Run as administrator - Next - then do the same with Check for performance issues and that one will tell you if it found anything and if it fixed anything.
Restarting SuperFetch in Services may help with the Application Popup error
Go Start - type services.msc - press enter then scroll to SuperFetch - it should be displayed as Started and Auto - click on it then on Restart in the top left pane.
You don't need to worry about the ReadyBoot error http://support.microsoft.com/kb/2001347
The Windows Repair program can take a while to run but do all of the pre-requisites first, but creating an external full system image to either DVDs or an external HDD can side step the back ups.
Try the other bits first and then run WR if you still have problems.
Did you run a scan with the free version of MBAM ?
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