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Notebook freezes
Shane:
OK you said the bios is F.5A The page shows F.58a
http://h10025.www1.hp.com/ewfrf/wc/previousVersions?softwareitem=ob-62510-1&product=3717537&cc=us&dlc=en&lc=en&os=2100&productOid=3717536&sw_lang=
Can you double check if yours is F.5 or F.58
If it is only F.5 I would go ahead and do the F.58A updated, it should be newer AND there is no F.5A listed for it, so if it was a bios meant for a different model it could explain why you have this problem.
So do the F.58A and let me know how it goes. :wink:
Shane
Nomad:
Hi again
I have been thinking about this and done nothing yet because:
1) There's no doubt my BIOS is F.5A;
2) As you say it isn't listed anymore; maybe, at the time I updated it, I have missed the correct reference of my computer, as Boggin said it's unusual a
BIOS update beeing withdrawn. A few times after that update, I got to the HP support site to look for updates and it was there, though.
Unless, again, I was using an incorrect computer reference, this beeing a bit hard for me to concede now.
3) In case F.5A is meant for a different model, wouldn't it just not allow the computer to boot? Or showing incompatibilities whatever?
4) F.5A is newer than F.58 A (it was released in 22 March 2010). In case I do the F.58 A update (July 2008), what can I do if something goes wrong?
5) Is there a way to find out which was the original BIOS version of this computer?
I feel I need to see clearly in all this so I can act having no afraid of the next scenario.
Thanks Shane
Boggin:
Resetting the BIOS to Default would be one way of finding the original version but from what I can find on that, it seems you would have to remove the CMOS battery for a few minutes.
It's possible there could be different BIOS versions for locale, but can you give us a link where you found the F.5A version.
On the site that Shane had linked there is an auto detect for out of date drivers http://support.hp.com/gb-en/product/HP-Pavilion-dv9800-Entertainment-Notebook-PC-series/3675209/model/3717536/drivers?lang=en&cc=uk but your computer also has a built in facility for BIOS recovery which will update you to the latest version http://support.hp.com/gb-en/document/c02693833
Always have a fully charged battery installed and connect the AC when dealing with any BIOS changes as a loss of power during the operation will brick your laptop.
Rick:
Shane has a point, how old is your hard drive?
Have you made an image of your hard drive, I would do this before anything else at this point. make an image offline, perhaps Shane or one of the guys can describe how to do.
that is your first priority, then look at a new hard drive and download X-copy and copy your old system to the new hard drive.
** X-copy is a free program with boot options for home users.
what type of computer do you have?
Shane:
There is 2 possible ways why you have a different bios version than what is listed.
1. The bios was for another model that had a motherboard very similar to yours and so the bios works on both. But if it was the wrong bios for the motherboard it would explain both drives just dropping out manually as that would be the sata ports on the motherboard.
If that is the case then installing the F.58A should be fine. (No promises though since I havent seen the machine)
2. The motherboard had been replaced, say a while back you had it fixed and they replaced the board with a newer model or one that was from another model laptop. If that happened and you dont have the motherboard as they have it listed on their site, then you bios build would be different, in that case you do NOT want to do the F.58A update.
Have you ever had the motherboard replaced? Did you by the laptop new or was it used?
Shane
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