Main Forum > General Computer Support

Help! Laptop being taken over remotely or by bot [solved]

<< < (4/5) > >>

Boggin:
Safe browsing is the key and not clicking on any links in e-mails even when they appear to be from someone you know in case their e-mail has been hijacked.

If in doubt, call that person to confirm the e-mail is genuine.

I think you can also pass on to look for unwanted bundled software when downloading/updating  :smiley:

Rick:

--- Quote from: jmk909er on March 24, 2015, 05:51:09 pm ---My wife has a pretty new Lenovo Yoga II running windows 8. Either someone or a bot takes it over. It takes control of the mouse, highlights text moves around goes to different websites like wikipedia, you tube, Amazon and more. It has also been into the registry and I don't know what it's doing. It also opened and was in the mouse properties also.

It did it about a week ago and I ran malwarebytes, and superantispyware and Ccleanr in addition the the Kapersky anti virus running on it and it cleaned up a lot of stuff. It was OK for a while but now it just did it again. The laptop is unusable when this is going on.

I am concerned about security especially since my wife does banking and pays all our bills online. My wife does a lot of prison ministry here in San Diego, she suspects it is the government because they stop at nothing to prosecute these guys and they are in for serious offenses. (Don't know just putting it out there)

When the laptop is restarted it seems to be OK but I know it's not fixed.

Do you think I should do a factory reset to get rid of it? Any help is appreciated. Thanks, Joe

P.S. My wife took a video of it from her phone while it was doing this. Click on the link to view:
https://www.dropbox.com/s/jzai9bwro1j4adb/20150324_171933.mp4?dl=0

--- End quote ---

this may help?
http://www.tweaking.com/content/page/remote_desktop_ip_monitor_blocker.html

Rick:

--- Quote from: Boggin on March 30, 2015, 09:18:21 am ---Safe browsing is the key and not clicking on any links in e-mails even when they appear to be from someone you know in case their e-mail has been hijacked.

If in doubt, call that person to confirm the e-mail is genuine.

I think you can also pass on to look for unwanted bundled software when downloading/updating  :smiley:

--- End quote ---
yes, its time go back to text only messages with file attachments until spyware blaster type programs can upgrade to include email too

Rick:

--- Quote from: jmk909er on March 24, 2015, 05:51:09 pm ---My wife has a pretty new Lenovo Yoga II running windows 8. Either someone or a bot takes it over. It takes control of the mouse, highlights text moves around goes to different websites like wikipedia, you tube, Amazon and more. It has also been into the registry and I don't know what it's doing. It also opened and was in the mouse properties also.

It did it about a week ago and I ran malwarebytes, and superantispyware and Ccleanr in addition the the Kapersky anti virus running on it and it cleaned up a lot of stuff. It was OK for a while but now it just did it again. The laptop is unusable when this is going on.

I am concerned about security especially since my wife does banking and pays all our bills online. My wife does a lot of prison ministry here in San Diego, she suspects it is the government because they stop at nothing to prosecute these guys and they are in for serious offenses. (Don't know just putting it out there)

When the laptop is restarted it seems to be OK but I know it's not fixed.

Do you think I should do a factory reset to get rid of it? Any help is appreciated. Thanks, Joe

P.S. My wife took a video of it from her phone while it was doing this. Click on the link to view:
https://www.dropbox.com/s/jzai9bwro1j4adb/20150324_171933.mp4?dl=0

--- End quote ---

I have a question;
Are you using user accounts?
Do you have a password setup on each account?
Do you keep a master folder of passwords on the system like most people do?
Do you protect that master folder with another password?


jmk909er:

--- Quote ---I have a question;
Are you using user accounts?
Do you have a password setup on each account?
Do you keep a master folder of passwords on the system like most people do?
Do you protect that master folder with another password?
--- End quote ---

Yes to all the above

Navigation

[0] Message Index

[#] Next page

[*] Previous page

Go to full version