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Help! Laptop being taken over remotely or by bot [solved]
jmk909er:
Thanks Boggin, yes you told me about IOBit before and I will install it to remove some of the bloat ware. Thanks :wink:
Boggin:
Does your wife have much to back up before the factory reset ?
jmk909er:
Not that much, I will move it to dropbox whatever she has.
I may change the antivirus also, we are running Kaspersky just because Best Buy gave it to us free for a year but I also have McAfee corporate edition for free through my work that I might put on it instead. Do you have any thoughts on which is better?
Boggin:
I've never had much faith in McAfee as I've seen it problematic in the past when one of its Definition updates blocked Internet connectivity and McAfee had to do a MS and release a patch.
Kaspersky is currently in top spot but there's this http://www.theregister.co.uk/2015/03/19/kaspersky_lab_denies_its_handinglove_with_russian_security_services/
Of the two I think you should go with whatever you feel safe with - up until now I assume Kaspersky has kept you safe and it is highly recommended.
Have a Google for the top paid for AV programs and while the top slots may vary slightly, Kaspersky will be up there.
I don't think any AV program would have been able to prevent the hack if it has come through a back door provided by the computer vendor.
This is what makes these PuPs dangerous as they aren't malicious in their own right, but they can make a computer vulnerable.
Shane:
Well it does look like someone was controlling the system. The best way to find out if someone was controlling it or if it is a program doing it instead is to go and unplug the power to your modem, that way the internet drops.
Once the internet drops and if it is someone over the net controlling it, then it should stop right then and there. If it keeps on going then it isnt someone on the net controlling it but instead a program on autopilot.
Shane
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