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3 Windows Updates that will not install (Solved)
Boggin:
--- Quote from: derrick.m.weiss on March 30, 2015, 09:56:04 am ---Yea I gave my product key and it gave me a error reference code of 715-123130
--- End quote ---
If that is a genuine retail product key from a Win 7 install disk that you had purchased, then you can contact MS and have them authorize the download, but others have had problems getting the download to work having contacted MS.
I think one of their techs gave the excuse that there must be something wrong with their servers but as this had been the problem for days on end, I think MS could be deliberately obstructive.
The MS Contact Us is to the right of where you enter the product key to be validated.
derrick.m.weiss:
Its an OEM version. So basically I am toast
Boggin:
The only alternative then would be a factory reset after backing up your personal stuff.
I would do that manually as when you use the Windows Backup, it doesn't always put the files back where it found them.
I have a number of items in My Docs and Downloads folders and I create a Docs and Downloads folders on a Flash and copy across one item at a time.
Fortunately I don't have any music files or photos to back up.
The only install disk that I got with my first Toshiba Win 7 x64 laptop was for the 32 bit version which was only good for use as a coaster, but even if the install disk you had was for bare bones Win 7 x 64 - you wouldn't have been able to do a repair install with it unless you first uninstalled SP1 as it wouldn't be compatible with the current install.
derrick.m.weiss:
Boggin Thanks for the installation disk, I did a repair install of windows and it fixed all issues.
Boggin:
That's great news Derrick and thanks for the update.
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