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Sound stutters, Computer running slow, processor often maxed out

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rpuzwebb:
Hi Shane

Yes, disappointing about the SSHD (only a few months old).  I need to dig out the receipt & see if I can get it replaced.

Have now imaged right back to September 2013 shortly after full dual boot installation of Xp & Win 7 & their respective apps (to old HDD).  Latency Checker showed far fewer spikes, but there was still the occasional one.  Processor still showed as V busy although in Task manager the cpu processes did not add up to what was shown on the Performance tab.

The System disc now in use is the older conventional HDD (Old HDD System), the data one being unchanged (HDD Drive D).  Have run speed tests & the System HDD shows better than the SSHD! (C Hybrid HDD)

Pix attached, Resource Monitor shows clear as I have increased the windows types size, seems to be a v well known issue.  MS thinks we all have eyes like microscopes! So while this window is open I cannot supply further details without a reboot.

Am now thinking of a fresh clean install on another HDD & seeing what happens.

Will try the speed test again in a usb drive to see if there is any difference.  I know the USB will throttle it, but it will not have Windows processes possibly conflicting with the test.

I would like to get to the bottom of this if only as a diagnostic exercise.  thanks for all your input.

Cheers  Richard

rpuzwebb:
Hi Shane

The Image I returned to (Sept 2013) has of course updated itself with over 100 Windows updates with no improvement.  But having rebooted & Resource Monitor now shows what is going on.  On expanding the CPU tab, Windows Media Player Network Sharing service was hogging all the CPU (97%).  Disabled it & computer now ticking over nicely with processor running at 1 - 10% in normal use.

So, we are fixed!

I have just created a new image & will try it on the Hybrid drive to see if the speeds are any better.  If not, that one will have to be returned for a replacement.  I was certainly disappointed that the computer was no quicker when I first installed it.

Shane, you have been most helpful and taught me a few more things to look at.  Hope you are enjoying you Easter Weekend.

Cheers  Richard

Shane:
Good to hear you got part of the problem fixed, I am curious how it will do on the hybrid drive now :-)

Shane

rpuzwebb:
Hi Shane

Still disappointing though better on the measurements.  The computer behaves, it would appear, about the same no matter which disc is in use, the HDD or the SSHD.

I have run Seagates Seatools in DOS as they suggest before returning a disc and it shows no faults.  I am thinking the disc itself is fine, but the solid state 'accelerator' is useless.

The weather has really improved here so I shall be outside getting the garden Etc up to date, it has been a miserable winter!  So I will be a bit slower getting on to Seagate Etc.

Performance pics below.

All the very best & thanks for your interest.  Richard

Shane:
Well I know drivers and such make a big difference, but also the way the sata port is set up.

Such as with my SSD the only way to get the full speed is to have the sata ports set to AHCI mode and not IDE mode. I am not sure on the hybrids, haven't used one myself, I just went straight to the SSD.

The best way to find out if the problem is with the drive or not is to try it in another system, if possible.

If you can also take a image of your data, it might be worth a test of doing a reinstall of windows, fresh, total format and see how it does and if it does any better or the same. Then if it isnt any better you can restore the image back to before the install.

Right now my goal is a process of elimination and I want to find out if it is software or hardware, because both can cause this problem. So we need to confirm which one it isnt, so we dont waste time on it :-)

Shane

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