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corrupt and missing files in \Windows\servicing\Packages (CLOSED)

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StephanP:
From https://technet.microsoft.com/en-us/library/ee619779(v=ws.10).aspx

Steps to resolve this issue

Get the files required from other sources. The options available can be found in the “Options for obtaining files” section below.
Copy the files to %Windir%\Temp\CheckSUR directory of the corrupted computer following the subdirectory format as follows:
All files of type *.mum and *.cat should be placed in the %windir%\Temp\CheckSUR\servicing packages directory

All files of type *.manifest should be placed in the %windir%\Temp\CheckSUR\manifests\ directory

For example:

* Copy Package_for_KB958690_sc_0~31bf3856ad364e35~amd64~~6.0.1.6.mum to %Windir%\Temp\CheckSUR \servicing\packages\
* Copy x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0.manifestto %Windir%\Temp\CheckSUR \winsxs\manifests\
Important: Whenever you copy a .mum file, you must also copy the corresponding .cat file of the same name.

Rerun the System Update Readiness tool.

StephanP:
Here too, no rights to access the Windows\Temp folder
Is this a Win8.1 thing?

Shane:
You have to take ownership of the packages folder first, I attached a reg file, apply it and then you will have a take ownership option on the right click menu.

Go to the packages folder and right click on it and select take ownership and then you should be able to copy the files in there :wink:

Shane

StephanP:
I managed to take ownership and copy the files in place.
This hasn't solved the problems with that particular computer though.
I'm now seriously suspecting harddisk or RAM failure.
Until now I've done all investigations remotely via TeamViewer.
I fear that I need to go down there and investigate this PC on site to get a proper feel of it.
Thanks for your help so far

Shane:
You could have it do a chkdsk on the drive and look for bad sectors

chkdsk c: /r

and then reboot and once it is backup you can remote in and check the event viewer for the results of the chkdsk :-)

Shane

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