Main Forum > General Computer Support

Windows update corruption

<< < (2/3) > >>

Boggin:
Does the Get help with this error link give any suggestions ?

Not sure if Event Viewer will be any help as of late for me, clicking on the blue online help link in there has returned a 404 error.

Christopher:
Event Viewer does the same for me as well. The get help does little help for me.

Boggin:
Wonder if these commands run as an admin from the command prompt would help -

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

You can copy & paste them to the prompt and they'll auto run then enter exit to close the command window and try again.

If any seem to hang, just press enter.

Christopher:
None of these commands seem too help .I changed the files and folders as instructed and no joy. 

Boggin:
While your error code isn't listed among these, this is a more extensive WU trouble shooting procedure and while it won't cause any harm, may do some good of which, some you have already done.

It may be advisable to create a restore point prior to deleting the contents of the catroot folder and prior to making any changes in the registry.

https://support.microsoft.com/en-us/kb/2509997

Navigation

[0] Message Index

[#] Next page

[*] Previous page