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Windows 8.1 updates hanging

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Shane:
So it looks like it is crashing when it calls the ntdll.dll file to do a command, which when that happens it is because it is having trouble with something else. Its like a painful game to play lol

Can you compress and attach the cbs.log file after the scan, that should hold more information.

Shane

kevinclarke:

Hi Shane,

I did another run of the dism restore command and have attached both the cbs.log and also the dism.log in case it helps. I notice at the bottom of the cbs log a failure

Error CSI    000000fd (F) Failed on regenerating file [l:30{15}]"wuaueng.dll.mui"[gle=0x80004005]

This same failure has been pretty consistent I think for previous dism attempts.

Thanks for all your help

Regards
kevin

Shane:
wuaueng.dll is part of windows updates, the wuaueng.dll.mui is used by the system on how to work with the file AND dism uses windows updates to download missing files or updates it needs.

So if it is crashing on a windows update file then that might be the file we are looking for that needs replaced :-)

If you cant find a replacement for the file I do have 8.1 installed in vmware and I can grab the file off of it for you.

Shane

kevinclarke:
Hi Shane,

Once again many thanks for all your help.

I managed to get copies of both wuaueng.dll and wuaueng.dll.mui from an 8.1 system, but unfortunately this did not solve the problem. I did a reboot after putting these files in place and re-ran dism it fails as before.

This is really very strange eh..

Let me know if you have any other ideas otherwise I'm guessing it will be a reload.

Regards
kevin

Shane:
Not being able to trace exactly what is causing the problem is what is a pain. You could see how a repair install does though instead of a full reinstall. :wink:

http://www.eightforums.com/tutorials/26095-repair-install-windows-8-a.html

Shane

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