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Missing/corrupted files cannot be repaired or replaced
Texan2000:
This began with the audio not working (0x800706cc). The HP Laptop running Win 8.1x64. The computer is really sluggish. Ran tweaking according to the instructions even running the safemode.bat file supplied here. It repaired the audio problem that had been caused by AVG I believe. I removed AVG and now running Win Defender. When I tried running Tweaking again it said it could not run because of 20 missing/corrupt files. (see the 3 .PNG pics below) and I ran SFC /scannow from cmd prompt (see CBS.log below). It stated it could not repair some files, tried running the built in HP recovery but it said it could not repair (no changes made). I do not have Win 8.1 media. I am at a loss as how to proceed from here. Any ideas? Also IE 11 was not working and I went into Windows Features and "unchecked" it and rebooted, went back in to check it but it did not activate IE as a feature but the box is still checked. Having trouble saving "file too large", Will convert and re-size .png files. Also it is saying that just the CBS.log is too large. Can I get an exception? I don't think zipping the CBS log file will make it small enough
Boggin:
You can copy & paste a cut down version of the CBS log with the elevated command -
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"
This will put an icon onto the desktop which will open in Notepad and that may post "verbatim" with a copy & paste.
Depending upon which version of Win 8.1 you are running, this article will help you create a Win 8.1 bootable ISO https://www.winhelp.us/non-destructive-reinstall-of-windows-8-and-8-1.html
Texan2000:
Here is the file of the SFC CBS log, unless you wanted it cut and paste in this body,
Texan2000:
Trying the jpg files of the Tweaking error and a list of the 20 files
Boggin:
That CBS log post was fine to view although I don't profess to know what they mean.
Try these commands from a Command Prompt (Admin) to see what that reports and if it's successful, redo the sfc /scannow to see if it still reports file corruption.
dism /online /cleanup-image /scanhealth (this one should say if it's repairable)
dism /online /cleanup-image /restorehealth (this one should carry out the repairs - hopefully)
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