Main Forum > General Computer Support
Help a novice - SOLVED
Julian:
--- Quote from: Chrische on June 18, 2015, 04:14:37 pm ---Thanks I will do that tomorrow and let you know how I get on.
--- End quote ---
no prob I'll be here let me know :wink:
Julian:
--- Quote from: Boggin on June 18, 2015, 04:05:01 pm ---That KB you are having problems with is a security update for IE 11, so you probably have IE 11.
--- End quote ---
it actually was a security update with 11 and 9 i assumed it was 11 and pulled that update look up the update in the microsoft catatlog with ie explorer you will see what i mean :wink:
Chrische:
Ok I now have some time to do this properly.
The version on IE is 11 but I guess that does not matter too much.
I've backed up the Registry and looked at the registry components of the zip file. But a question is where in the registry do I add them? as they seem to go in different folders when I open regedit. (see I said a novice)!
Julian:
okay that registry file I uploaded just right click and hit merge. (that registry tweak will give you the option for you to right click and take ownership of files and folders)
Once that is done go to
C:\Windows\servicing\ and right click on Packages and click on take ownership. You will now be able to copy the file into that folder
you should only have 1 file to add to C:\Windows\servicing\Packages\ folder Package_39_for_KB3021952~31bf3856ad364e35~x86~~11.2.1.0.mum
I have it uploaded to my previous post on your thread
Chrische:
Hi
Just to say thanks - I seem to have stopped getting the annoying message about Windows Update not working, which is where I started - so it must have worked.
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