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Website issue - Solved!

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Shane:
http://windows.microsoft.com/en-us/windows-vista/what-does-internet-explorer-protected-mode-do
and
https://msdn.microsoft.com/en-us/library/bb250462%28v=vs.85%29.aspx

Shane

jrjr:
Unchecked and browser restarted. No change

jrjr:
Removed Panda AV reboot no change

As a point of interest. I was having an issue with windows update. Thats the reason I contacted Microsoft in the first place. One update had been failing for months. The update was to remove a prior update but I couldnt find the prior update to remove it myself. The level 2 tech did find it and remove it. Then there were 50 or 60 updates following that to get my system up to date.

Your software was run by the level one tech before the level 2 came on the scene. The level 1 did not run it in safe mode as I found out later was recommended.

jrjr:

--- Quote from: Shane on June 25, 2015, 04:18:50 am ---For that one it looks like it is a https cert problem
https://support.mozilla.org/en-US/questions/1058856
and
https://support.mozilla.org/en-US/questions/1012765

See if the first one does the trick

Shane

--- End quote ---
Did this with no change. Problem remains

Shane:
It is an odd one, there is a trick that I need to tell people in the program besides just running it in safe mode, run the repairs a 2nd time!

The reason why is I have found that some of the commands would fail because a lot of windows doesnt take effect until a reboot, so part of a repair may work but some commands might fail till the reboot for the changes to take hold, then when you run it that 2nd time the commands work properly. I have had a lot of people tell me running it a 2nd time was the trick for them and that is the reason.

As an example one of the commands is to call a service to do a job, if the service isnt work the repair fails but the program put the info back for the service, so after the reboot the service works and so then does the command.

So it is worth a try, go into safe mode and run all the repairs a 2nd time.

Also go to your network connection properties and post a screen shot of what protocols are installed, I want to make sure there isnt anything in there as well.

Shane

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