Main Forum > Tweaking.com Support & Help
Website issue - Solved!
jrjr:
I just spoke with a supervisor at Microsoft support and their only answer is to reinstall the operating system. I really don't want to do that. He said that the tweaking.com software must have deleted part of the registry and the only way to get it back is to reinstall the OS. I did not see the tech back up the registry when he was doing his thing.
Julian:
you can restore the back up from the repair tool.
jrjr:
What repair tool?
I made a correction to the last post. The Supervisor said to reinstall the OS
Do you mean Tweaking.com has a repair tool or Windows repair tool?
The MS tech had me uninstall the Tweaking.com software.
I do see a folder in C drive called RegBackup and the date is right.
Was this created by Tweaking.com?
There is also a file in a sub folder called dos_restore.cmd
What will that do?
Please forgive the questions. This is my first experience with this software
Edit
I reinstalled the software. The log files are still there from last week but there are 2 different times a couple hours apart. Far as I know he only ran it once. Looking at the repair tab I see a checkbox to automatically do a registry backup. If I run the repair tool will it overwrite the backup that was previously made or make a new backup with a new date?
Julian:
--- Quote from: jrjr on June 24, 2015, 10:58:32 am ---What repair tool?
I made a correction to the last post. The Supervisor said to reinstall the OS
Do you mean Tweaking.com has a repair tool or Windows repair tool?
The MS tech had me uninstall the Tweaking.com software.
I do see a folder in C drive called RegBackup and the date is right.
Was this created by Tweaking.com?
There is also a file in a sub folder called dos_restore.cmd
What will that do?
Please forgive the questions. This is my first experience with this software
Edit
I reinstalled the software. The log files are still there from last week but there are 2 different times a couple hours apart. Far as I know he only ran it once. Looking at the repair tab I see a checkbox to automatically do a registry backup. If I run the repair tool will it overwrite the backup that was previously made or make a new backup with a new date?
--- End quote ---
it should make a new backup with a new date
go to the tab step 5: backup and click on restore button then click on restore registry and select restore from the drop down menu :wink:
Shane:
That is really odd. My program is about 95% registry related repairs. Registering files and such.
I never had any trouble accessing any sites after the repairs, the program doesn't target any sites and such.
Are you able to try a different internet connection as a test? What antivirus do you have installed and firewall software? I have a feeling something else is at play, as my repair program doesnt do anything to accessing sites such as dns other than simply doing a flush dns command.
Using a proxy makes the connection go though another server instead of your ISP, this is how some people can get around blocks their ISp setup, it also could be something as simple as the modem/router needing rebooted so that it can clear itself out. Pull the power cord from both your modem and router (If you have both) wait a full 60 sec and then plug them back in and see how it does. :wink:
The reason for this, is there have been a lot of problems I have seen where a node on the net was having trouble, so the router your connection takes goes through multiple nodes, if one is down or having trouble the connection doesnt complete. Using a proxy and such means you are taking a different route. So sometimes the problem isnt you or your ISP, but instead one of the nodes. They call it the information super highway, and guess what it has road construction as well lol
Shane
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