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Windows Activation/Update error 80070424 with KB971033

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Tone111:
Hi all,

Does anyone have any knowledge about the topic subject? After my recent move and hiatus and earlier trojan then system image restore I decided to do another repair install rather than a clean install on my W7 x64 SP1 Dell desktop, just to see if I could get it updated. So far WU does appear to be checking (sometimes!) for updates (190 found) but haven't got round to installing any yet. I've also removed and reinstalled the .NET framework following Shane's advice on another thread, and is all on and verified and fine  :artist: I also installed a hotfix rollup from one of the other threads (maybe jraju's?) which apparently MS rolled out but didn't advertise, and this went on ok.

So I had a fairly fresh repair install system, did an ALLInOne repair to try and reset everything with Shane's program, then at some point yesterday a pop up appeared saying my copy of Windows wasn't genuine - like WTF!!  :omg: An option to 'resolve online now' was used which lead to a download of WindowsActivationUpdate.exe, which I installed, but no change. slui.exe wouldn't work and gave an error of 80070424, as did WU. The System page on Control Panel said Windows wasn't activated, although Belarc gave the correct product key! Attempted validation using the correct product key (which I also did on the repair install) gave me the same error again and said it couldn't be validated or completed.  :sad:

Googling this error lead me to issues with KB971033, which was present on the Installed Updates list and went on yesterday (surprise!), presumably while I was checking for updates? I never got as far as installing any myself so it's slipped on by itself somehow  :shocked:. One of the "fixes" I found is to uninstall this update, so I've done that, rebooted, and all seems ok now - the product key is showing on System, slui is working and saying Acivation was successful, and WU is checking without giving me the 80070424 error, so I was just wondering if anyone had any experience of this or how to prevent it, or whether 971033 is going to keep re-installing itself and throwing up this validation error? It IS a genuine OEM copy of Windows so this is a new one on me...

Shane:
https://support.microsoft.com/en-us/kb/968002
The error is from the Windows Modules Installer service, which is the trustedinstaller.exe

This is not normal for it to have trouble, so first thing I would do is check the drive for bad sectors to make sure no system files are on one.

Open a cmd.exe window as administrator. Then put in

chkdsk c: /r

It will say the drive is in use and would you like to schedule it, hit Y and enter then reboot. Chkdsk should start before windows fully loads.

This scan will take a long time as it will check every sector on the drive. When done it will reboot and the log of it will be in the event viewer. Post the results of that log for me :wink:

Shane

Tone111:
Ok thanks Shane, I've recently (yesterday or the day before) done a chkdsk/r on both my drives (C: the OS, and E: my data, but same HDD) - as these are in dos before Windows boots where will the results of these scans be, in the Event Viewer? I can post these if that's the case, or rescan tomorrow when I next boot up and post the results of a fresh scan, whichever you think best...?

Julian:

--- Quote from: Tone111 on June 25, 2015, 04:01:36 pm ---Ok thanks Shane, I've recently (yesterday or the day before) done a chkdsk/r on both my drives (C: the OS, and E: my data, but same HDD) - as these are in dos before Windows boots where will the results of these scans be, in the Event Viewer? I can post these if that's the case, or rescan tomorrow when I next boot up and post the results of a fresh scan, whichever you think best...?

--- End quote ---

here is a snapshot  :cheesy:

Boggin:
When you get into Event Viewer and it has read the logs, expand Windows Logs, click on Application/Action/Find and enter chkdsk or wininit into the Find box and press enter.

Close the find box and then read the chkdsk report in the scrollable window.

To post the report, click on Copy/Copy details as text in the lower right pane - right click in the reply box and select Paste.

I don't know why but that duplicates the report in the reply box, so you could Preview and edit that back to one before hitting the Post button.

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