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Can anyone tell me what's going on here?

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Julian:
Do you use a program called "folder lock" followed by a number? If you do try uninstalling it and see if it fixes

tewjax:
Jraju - Thank you for your regedit suggestion, unfortunately it did not work.
Julian - I've never heard of "folder lock".  Checked my laptop but do not find a program by that name.

Julian:
do you have any encryption program?

jraju:
Hi, did you check whether you are having macros in the template. When you open word, it opens with word template. If suppose, some third party add on or macro code is there, then you bound to get those programmed results instead of regular word template.
                           Go to top icon left click to get word options along side with file menus like save as etc. You click word options to open a new page. There you go to Save tab in the left pane and click it. Please check the file to be saved format as default as a different . I am enclosing a default save options page in jpg format for your easy reference. If it is as same this ,  leave it and report and if not, correct it.
                                  If it does not fix, then click the add on tab. You will be shown com.add on in your computer in ms office. Please see the top to see the active add ons. Leave alone inactive add ons. If you find any add on that is not trustable, just select it and disable. If there is outlook add on, which is default , leave it. If you find any third party add on just select to remove it or disable it. Then check. I think that there is a change in the save options in word causing you this. Try and report quickcly so that we can go from there

Shane:
I had this happen to a customer of mine with outlook and he couldnt open or save any attachments. That is because outlook and word and so on, save the files into a temp folder, such as file001 and then file002 and so on, and when it hits 199 or 099 you start to get the error.

The trick is to empty out those temp files. So you need to empty these folders

"C:\Users\Shane\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.MSO"
"C:\Users\Shane\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Word"
"C:\Users\Shane\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook"
"C:\Users\Shane\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Excel"

Replace "Shane" with your username, I am grabbing these paths from my system. These folders are very hidden, so they wont show up in explorer, so you have to put them in the address bar in explorer to get to them.

Shane

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