Main Forum > General Computer Support
Internet Help DHCP Error
Shane:
It is possible it is just a firmware bug with your router, I would check for a firmware update, it is also possible it is a firmware bug with the cable modem you have, even when in bridge mode.
When your router gets an IP, go check the lease time on it, see how long it is set for and try to see if when the internet drops and the problem happens is when the lease time is up and the router doesnt get a proper renewal. I have seen this before and it was a bug in the router, after all the dhcp server from timer warner handles a LOT of connections and if it was a bug on there end then a ton of people would be reporting it.
Shane
silents429:
The Asus is updated, and I had only recently gotten the modem updated.
How exactly would I go about checking the lease time? On the Asus or modem? And under what settings or information would I find it?
But in the case of if it was on there end others would report, I don't think many consumers are using there combo in bridge mode like I do aheh..
Boggin:
Different makes of routers have their own UI so it would be unreasonable to expect everyone to know that for each model.
You can Google for your user manual, but for advice in how to set up the Asus for what you want, you can contact Asus Support http://www.asus.com/us/support/ or register on their forum where I'm sure you will also get help. http://vip.asus.com/forum/topic.aspx?board_id=11
Shane:
Normally when you go to any kind of status page about the WAN connection it will show it is a dhcp connection, the ip settings and the dhcp lease time.
Shane
silents429:
Following the suggestion to contact Asus directly, lead me to contact Arris, and then to contact WOW internet who denied everything
(Yah sure it's fine)
Asus recommended I stick to my combo router, due to my inexperience.
Arris recommended I try a new router, but it's brand new and they tested it out before we grabbed it from them to confirm everything was in working order, as well as updating it's firmware.
WOW said "Lalalalala I can't hear you"
Alright so I figured fine, let's give Arris a shot, I unplug Asus, Set up my Arris with default settings, only changing the passwords and broadcast name.
Running the ICSI Netalyzr after experiencing a monstrous amount of in game ping spikes, I am greeted to these wonderful results.
http://n2.netalyzr.icsi.berkeley.edu/restore/id=36ea240d-10622-9f534b55-25b0-4352-9f7b/rd
The key thing standing out is Network Buffer Measurements.
Which Riot support (One of my games) says would be the cause of the issues I had. Apparently that was it, because they considered my issue resolved after that without telling me what to do next.
So how do I fix this? Google is giving me mixed results, saying it's the ISP, my computer and to fix it with TCP Optimizer, My router. etc.
Given I have yet to have a problem unresolved here, I figure I rather just get your opinions on this first. It ain't the router, I don't think it's my computer, and I reaaaallly don't want to talk to my ISP unless I have to.
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