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Windows 7 32 Bit crashing.

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DarthAscension:
The computer before all this had multiple restore points but now the windows recovery / restore says it cannot see any. It seems that many scans and repairs cannot be completed in safe mode according to the log in both tweaking repair tool and standard windows trouble shooting scans.

Boggin:
The 20th July update was for KB3079904 - so go to Installed Updates and in the top right search box type in that and when it is displayed, right click on it and select Uninstall and then see how your father's computer performs.

Boggin:
I've done a Google on that update and found it has caused various problems for some, so hopefully uninstalling it will resolve your father's problems.

After uninstalling it you'll be presented with it again - just right click on it and select Hide.

Shane:
Lets get a chkdsk done and see if there is any bad sectors.

Open a cmd.exe window as administrator and put this in

chkdsk C: /r

it will say the drive is in use and would you like to schedule it, hit "Y" and enter and then reboot. The chkdsk should start before Windows loads, it is a 5 stage process with stage 4 and 5 taking the longest.

Once it is done the results will be in the even viewer, post the results for me. :wink:

Shane

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