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Malwarebytes helping me

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Shane:
Ah, it sounds like the system is blue screening and then rebooting when trying to boot into safe mode, normally that will happen when a driver needed for boot isn't in the safe mode registry list, such as raid or ahci drivers.

You could use a program called WhoCrashed to look up the crashes and see what caused them, that would at least tell us what driver, then if you reinstall the driver it should add it self back to the safe mode list :wink:

Shane

ksiemb:
Well in this case I donot see blue screen, but I downloaded the product from Replendence Software and got attached error. I filled out their trouble form and awaiting reply.

Shane:
Looks like the c++ runtime files are corrupt or the wrong versions.

If you havent ran my repairs yet because you cant get into safe mode, just make sure your antivirus is fully disabled and run all the repairs in normal mode. make sure to do a registry backup with the program first in case something doesnt go right :-)

Shane

ksiemb:
Shane: Thank you - But doesn't the program automatically set the safe mode switch, then reboot the computer, which will them put me in the loop again ? ! I am sure that already happened when I ran it.

Ken

Shane:
If your safe mode is missing a boot driver that is needed then yes that will happen. Thats why i said go ahead and run it in normal mode and just make sure your antivirus is completely off and close any and all 3rd party programs to keep them out of the way :-)

Shane

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