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'Specified service does not exist as an installed service'

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jchamber22:
I get this message for almost every program I attempt to run under normal boot. I cant install or uninstall any programs. Access to my usb ports is unavailable, and my internet will only connect to unsecured networks. After extensive testing with s friend on geekstogo I have a clean bill of health as far as it relates to any malware issues. In safe mode I can run most programs but still have no usb or secure network connection. My cd drive does work in both normal and safe boot. My sound works in normal boot but not in safe mode. Also, I ran your Windows repair utility (in safe mode, would not run in normal boot) on the recommendation of that same friend at geeks2go but it did not fix the issue.
Any help you could provide would be much appreciated.  I am running Vista SP2 32-bit

Shane:
Does it say what service is not installed?

Have you checked the event viewer for more info?

Shane

jchamber22:
Thanks for the response! the error message shows the path requested and the message i described above.  I can only open the event viewer in safe mode and if I look up the time frame I tried to open event viewer in normal boot, it shows an error saying ' The AMD external events utility service failed to start due to the following error: the system cannot find the specified file.

 I have not had much exposure to the event log so if theres something specific I should be looking at please point me in the right direction.

Thanks!
Jeremy

Shane:
OK first thing I want to do is run 2 programs.

I know you said you had it checked out already, but I want to cover all bases :wink:

Download these two programs

1. tdsskiller.exe
2. combofix.exe

Run both of those on the system and let me know the results, try to run them in normal mode if you can, if not then safe mode :wink:

Shane

jchamber22:
Thanks Shane! TDSS found nothing. Combofix came up empty as well. Could not run either in normal boot, I have attached the log from CF for you to view incase I missed something

Jeremy

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