Author Topic: Right click menu options are not available in Windows 10  (Read 8196 times)

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Offline Moondoggy

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Right click menu options are not available in Windows 10
« on: September 03, 2015, 01:26:34 pm »
It looks like I have another problem on my PC and was wondering if anyone knows how to fix this?

If, while viewing the Apps listing from the Start button on Windows 10, you are supposed to be able to right click on an application Icon and it will display a menu with various options like "Pin to Start", "Pin to Task Bar", "Uninstall", etc.  I know that this is true as I've been told that this is the normal behavior that's supposed to occur from the Windows 10 Start button and I've observed that this is true on my Laptop.  My desktop PC however, when I right click on an application like CCleaner, only displays 1 option and that is "Pin to Start".  I have right clicked all of my apps and the only menu option available is "Pin to Start".  I've even removed CCleaner and reinstalled it on my PC and there is no change in the behavior of the menu when I right click on the newly reinstalled app.  As noted this behavior does not prevent me from doing things "old school" like uninstalling an app from the control panel or dragging and dropping an application icon on the task bar but it is odd that this behavior is strictly related to the start menu in Windows 10 only.

Note also that in addition to the above, right clicking on an application that was found thru the search dialog does not display the appropriate menu picks either.  For example, If I search for CMD or Powershell on my laptop and then right click on the found item the menu displays options for "Run as Administrator", "Open File Location", "Pin to Start", "Pin to task bar" and "Uninstall".  If I do the same on my desktop PC the only option displayed is "Pin to Start".

Today I ran the latest version of Windows Repair on my machine in safe mode and when it was finished, there was no change in the behavior when I right click on an application icon or a found search item so I'm kind of stuck.  My PC seems to be working fine otherwise but it concerns me that there are little things that keep cropping up that tell me that the system is not right.  I really would like it if I could fix this problem but I may be faced with having to nuke the system and install a fresh copy of Windows 10.  If there's anyone that has seen the above behavior and has fixed this problem please let me know.

Thanks.

Offline Julian

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Re: Right click menu options are not available in Windows 10
« Reply #1 on: September 04, 2015, 03:49:18 pm »
hmmm If I can recreate this situation then i'll find a solution to this so is this happening after you run the repairs? if so have you tried restoring the registry to previous version before the  repairs?
Julian

Offline Moondoggy

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Re: Right click menu options are not available in Windows 10
« Reply #2 on: September 04, 2015, 05:35:45 pm »
Unfortunately, I don't know when the problem surfaced.  I probably have a registry backup but I've made a lot of changes since and fear that I would mess something up by doing a restore now.  Also the repair fixed some stuff that was definitely out of whack and I fear that doing a restore would put me back in a bad state.  I've had similar posts out on a number of forum sites and so far no luck.  If I don't get an answer by then I'm probably going to Nuke the HD and reinstall Windows 10.  Hopefully someone will surprise me with an answer by then.

Offline Julian

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Re: Right click menu options are not available in Windows 10
« Reply #3 on: September 04, 2015, 06:30:59 pm »
Damn okay let me see I'm gonna play with my vm of Windows 10  can you send a picture of what your context menu looks like? I'll look through my registry for the keys and see if I can find what it's defaults are because Windows 10 start menu is an app and not a part of explorer anymore like it was in 7
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Offline Moondoggy

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Re: Right click menu options are not available in Windows 10
« Reply #4 on: September 04, 2015, 07:30:48 pm »
Damn okay let me see I'm gonna play with my vm of Windows 10  can you send a picture of what your context menu looks like? I'll look through my registry for the keys and see if I can find what it's defaults are because Windows 10 start menu is an app and not a part of explorer anymore like it was in 7

OK, see the screen shots in the attached Word File

Offline Shane

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Re: Right click menu options are not available in Windows 10
« Reply #5 on: September 12, 2015, 08:45:43 pm »
Run the registry permissions repair from my WR v3.5.0 and it will fix it.

SetAcl that I was using before wasnt setting the permissions correctly. I have replaced it with my own and it now restores the permissions correctly and it also fixes this issue. This is a registry permission problem somewhere in the hkey_classes_root and is one of those annoying, poor programming bugs of Microsoft's where if a certain key, even though it does have full access, isnt exactly the way it wants it will bug out.

So lets say a key has Administrators set as the owner instead of System. Even though system has full access to anything administrators do, it will error. Windows 8 app store had this same bug. The start menu in 10 isnt the start menu in explorer, it is actually an App now.

So now in the new version of my Windows Repair the proper defaults get put back and the start menu icons, and right click menu start working again :-)

Shane

Offline Moondoggy

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Re: Right click menu options are not available in Windows 10
« Reply #6 on: September 12, 2015, 10:39:22 pm »
Run the registry permissions repair from my WR v3.5.0 and it will fix it.

SetAcl that I was using before wasnt setting the permissions correctly. I have replaced it with my own and it now restores the permissions correctly and it also fixes this issue. This is a registry permission problem somewhere in the hkey_classes_root and is one of those annoying, poor programming bugs of Microsoft's where if a certain key, even though it does have full access, isnt exactly the way it wants it will bug out.

So lets say a key has Administrators set as the owner instead of System. Even though system has full access to anything administrators do, it will error. Windows 8 app store had this same bug. The start menu in 10 isnt the start menu in explorer, it is actually an App now.

So now in the new version of my Windows Repair the proper defaults get put back and the start menu icons, and right click menu start working again :-)

Shane

Shane,

Thanks for the reply but I decided that it would be best if I did a Windows 10 reset and remove all files from my system.  My overall concern was with stability and a after reinstalling Windows 10, reinstalling my apps, my system is running very smooth.  At least one good thing about this is that you figured out what it was and this will hopefully help others.  I think your program is great and I've recommended it many time now to others.  Thanks again.