Main Forum > General Computer Support

MSI missing from computer - how can I fix this?

<< < (2/2)

Samson:

--- Quote from: Boggin on September 02, 2015, 08:46:51 am ---@ Samson - that method is no good because you need to have a valid retail key and alirei has said it is HP OEM machine.

--- End quote ---

Thanks Boggin, learnt something new, every day is a schoolday.

Boggin:

--- Quote from: alirei on September 02, 2015, 05:54:38 am ---Hi Boggin,

Thanks for your help.

I tried the first section with bcdedit without success.

I don't have a copy of Windows 7 on disk and as it is an OEM loaded laptop, I can't download from the Microsoft site now that they have changed it all.
Do you have any suggestions on where else this might be available, otherwise I will need to order it from HP at a fee. It is Windows 7 Home Premium 64bit.

Thanks
Ali

--- End quote ---

That's not a problem as I can burn you a couple of disks (one spare) - just PM me your address and I can post them off tomorrow for you.

They are created from a Win 7 x64 Pro SP1 with the eicfg file removed to make them universal and can be used for the offboot sfc /scannow or to extract the file.

They can also be used for a repair install but only with a valid retail key.

In the meantime have a look at this article to see if any of the steps help.  http://www.solvusoft.com/en/files/missing-not-found-error/dll/windows/microsoft-corporation/windows-7-operating-system/msi-dll/

alirei:
Hi Boggin,

Thanks for the offer of sending the disks.

I followed the link that you had and went through some of the steps. I have solved my msi.dll problem - hooray! I feel so relieved.

In the end, it was the easiest solution that has worked. I managed to hook up the old hard drive and searched and copied the file to the new hard drive.

I still have the following message come up in notepad on start up:

desktop.ini
[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787

Do you have any ideas on what this is?

Thanks
Ali

alirei:
I was just reading that a desktop.ini error can result from registry errors

I also noticed on another post, Boggin, that you only recommend CCleaner. I downloaded this software and ran the issue finder. It has identified hundreds of issues. I haven't run the fix yet, as i would love your feedback first. Is there particular settings that are best?

Thanks
Ali

Boggin:
That's good news about the msi.dll.

While I would need reminding of that thread, I may have referenced this article http://www.solvusoft.com/en/files/error-missing-download/ini/windows/microsoft-corporation/microsoft-windows/desktop-ini/ and understand why I recommended CCleaner.

CCleaner is one of the safer registry cleaners but I would still create a restore point before running its registry cleaner as I've never been able to restore from the back up it provides.

You can safely use the default settings but first uncheck the box for ActiveX and Class Issues before running the scan.

Following an exact Google search on your error message, I've found that MS has a proper fix for it. https://support.microsoft.com/en-us/kb/330132

While it says Applies to XP I think it should also work in Win 7, but you can also try the manual steps.

Navigation

[0] Message Index

[*] Previous page

Go to full version