Main Forum > General Computer Support
Windows 10 Start menu button and tool bar not working
pablo204:
hi found powershell did admin run. ran the line and it went onto a sign like this >> restarted but still nothing
Shane:
Well you had trouble, then it was fixed then the trouble came back.
To top it off, the errors you are getting are far from the normal errors people are getting with the app store and start menu. Which tells me you might have something worse going on.
So go to the system32 folder and find cmd.exe right click on it and hit run as admin. You might be able to right click on the start button, if that menu still works you can open it from there as well.
Once open put in
chkdsk c: /r
Hit enter it will say the drive is in use and would you like to schedule it for next boot, hit Y
Then restart and before windows boots up it should start the chkdsk. This will take a while, it is doing the 5 stage check which means it will look for bad sectors as well. Once it is done the log of it should be in the event viewer. (Even though this is for 7 is still holds for 8 and 10)
http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html
Post the results of that chkdsk scan for me :wink:
Shane
pablo204:
do you mean this?:
Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 15/09/2015 18:13:54
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: frank2
Description:
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.
Stage 1: Examining basic file system structure ...
776448 file records processed.
File verification completed.
7633 large file records processed.
0 bad file records processed.
Stage 2: Examining file name linkage ...
952038 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered to lost and found.
Stage 3: Examining security descriptors ...
Cleaning up 13630 unused index entries from index $SII of file 0x9.
Cleaning up 13630 unused index entries from index $SDH of file 0x9.
Cleaning up 13630 unused security descriptors.
CHKDSK is compacting the security descriptor stream
Security descriptor verification completed.
87796 data files processed.
CHKDSK is verifying Usn Journal...
34364648 USN bytes processed.
Usn Journal verification completed.
Stage 4: Looking for bad clusters in user file data ...
776432 files processed.
File data verification completed.
Stage 5: Looking for bad, free clusters ...
174372661 free clusters processed.
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
No further action is required.
953633903 KB total disk space.
254737936 KB in 518098 files.
496920 KB in 87799 indexes.
0 KB in bad sectors.
908399 KB in use by the system.
65536 KB occupied by the log file.
697490648 KB available on disk.
4096 bytes in each allocation unit.
238408475 total allocation units on disk.
174372662 allocation units available on disk.
Internal Info:
00 d9 0b 00 b7 3e 09 00 cb f7 10 00 00 00 00 00 .....>..........
5e ac 00 00 5a 00 00 00 00 00 00 00 00 00 00 00 ^...Z...........
Windows has finished checking your disk.
Please wait while your computer restarts.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-09-15T16:13:54.000000000Z" />
<EventRecordID>18126</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>frank2</Computer>
<Security />
</System>
<EventData>
<Data>
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.
Stage 1: Examining basic file system structure ...
776448 file records processed.
File verification completed.
7633 large file records processed.
0 bad file records processed.
Stage 2: Examining file name linkage ...
952038 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered to lost and found.
Stage 3: Examining security descriptors ...
Cleaning up 13630 unused index entries from index $SII of file 0x9.
Cleaning up 13630 unused index entries from index $SDH of file 0x9.
Cleaning up 13630 unused security descriptors.
CHKDSK is compacting the security descriptor stream
Security descriptor verification completed.
87796 data files processed.
CHKDSK is verifying Usn Journal...
34364648 USN bytes processed.
Usn Journal verification completed.
Stage 4: Looking for bad clusters in user file data ...
776432 files processed.
File data verification completed.
Stage 5: Looking for bad, free clusters ...
174372661 free clusters processed.
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
No further action is required.
953633903 KB total disk space.
254737936 KB in 518098 files.
496920 KB in 87799 indexes.
0 KB in bad sectors.
908399 KB in use by the system.
65536 KB occupied by the log file.
697490648 KB available on disk.
4096 bytes in each allocation unit.
238408475 total allocation units on disk.
174372662 allocation units available on disk.
Internal Info:
00 d9 0b 00 b7 3e 09 00 cb f7 10 00 00 00 00 00 .....>..........
5e ac 00 00 5a 00 00 00 00 00 00 00 00 00 00 00 ^...Z...........
Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>
Boggin:
Do you still have the same problem after running the chkdsk ?
If you are still having problems with the Start button then press CTRL+SHIFT+ESC and under the Processes tab click on Windows Explorer and then on the Restart button.
I don't have Win 10 but there may be others that you could select to restart.
pablo204:
hi just tried that still got the same problem...
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