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Canon Pixma MP600 printer problem

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Xas1953NC:
Hello all, although not a computer problem I would like feedback of the problem I am experiencing. Yesterday my prints have commenced being printed with a light tinted band approx. 1 cm wide and approx. 1 cm up from the bottom of prints. Although the monitor images do not show such problem I rotated an image 180% therefore printing it upside down and the tinted band appeared on the print in the same position. This points to a printer problem. I always use original inks and high quality gloss paper. I have carried out all the steps regarding deep cleaning cycle and inkjet alignment etc. to no avail. Could the fault be a print head malfunction as the printer is some 5 years old. I have altered the contrast and density of the enclosed scanned example to try and emphasize the fault for easier viewing. Thanks.

Shane:
It may or may not be the printer. It is possible it is the printer driver as well.

Best test to do is if you have another computer you can hook and install the printer to and try from there. If it works then you know it is a driver problem on your machine. If it still happens on a different machine then you know it is the printer itself and will need to be fixed or replaced. :wink:

Shane

Xas1953NC:
Hello Shane, printer was purchased when I only had an XP system and when that went u/s I installed the printer onto my current Vista Home Premium system about 3 years ago with no detrimental effects until the problem indicated a few days ago.
Double Drive BU shows the printer driver as DriverVer=10/03/2006, 2.00.4.13 and only indicates links to XP. Googling for updated drivers took me to the Canon site where it indicated an updated driver 1.11 available 2010 for XP and Vista 32 bit.
A Windows Printer Test Page printout shows the Driver version as 12.02, (the OS Driver?) the Environment being Windows NT x86 and that being able to read this printout indicates correct installation of the Canon printer. Should I install Driver 1.11 to replace v2.00.4.13? Thank you.

Boggin:
While some earlier drivers can work in an upgraded OS as you have found, any driver can go buggy at any time so it would probably best if you did update for your current OS.

I don't know if Vista auto creates a restore point whenever anything new is installed, but when updating drivers it can be prudent to create your own prior to the update.

Xas1953NC:
Hello Boggin, I am awaiting a reply from Shane as well. And yes, I always make two restore points before carrying out particular operations, one using the system function and one using Shane's Registry BU as his are saved to an external USB HDD. thanks for your input.

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