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Missing files; no Restore Points; can't set Restore Points; et al.

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rgm:
[Sent post using Firefox; after a bit of a wait, I was returned to the New Topic window, and I still don't see my post in the forum, so I am trying it without the CBS.log attachment.]
[Post froze on IE, so I am trying again, with fewer details.]
Windows 7 Pro

Since a couple of updates ago, Tweaking.com's Windows Repair has been not opening repairs or taking a minute or two to do so, with all subsequent clicks once opened also taking forever to register.  For several months, when I go to Windows Restore, it either only lists Restore points from 2014 or says there are none, even though previous recent Windows Updates have made them and I make one every time I use your Windows Repair.  Last week, Windows Update would reboot to Installing 1 of 18 and never do it even when waiting overnight; once, it said it couldn't create a Restore Point.  Lately, when I try to create a Restore Point manually, nothing happens.

I am attaching the CBS.log (in which I can't find the files it said needed to be located in it); and here is the missing-files list and the error report:

Tweaking.com - Windows Repair v3.5.0 - Pre-Scan
Computer: PC3 (Windows 7 Professional 6.1.7601 Service Pack 1) (64-bit)
Started at (9/10/2015 11:43:29 AM)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Scanning Windows Packages Files.
Started at (9/10/2015 11:43:29 AM)

These Files Are Missing: (Total: 6)
C:\Windows\servicing\Packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.20.cat
C:\Windows\servicing\Packages\Package_1_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.20.mum
C:\Windows\servicing\Packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.20.cat
C:\Windows\servicing\Packages\Package_for_KB3035583_RTM~31bf3856ad364e35~amd64~~6.1.1.20.mum
C:\Windows\servicing\Packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.20.cat
C:\Windows\servicing\Packages\Package_for_KB3035583~31bf3856ad364e35~amd64~~6.1.1.20.mum

6 Combined Problems were found with the packages files, these files need to be replaced (These mainly only effect installing Windows Updates.)
The SFC (System File Checker) doesn't scan and replace some of these files, so you may need to replace them manually.

THESE FILES DO NOT KEEP THE REPAIRS FROM WORKING; YOU MAY STILL RUN THE REPAIRS IN THE PROGRAM.

If you need help in replacing these files, post on the Forums at Tweaking.com for help.

Files Checked & Verified: 6,541

Done (9/10/2015 11:45:53 AM)
-----------------------------------------------------------------------------
[SC] ChangeServiceConfig SUCCESS

C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)>"C:\Windows\system32\sfc" /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.

Julian:
Here for my mistake on deleting your thread. I'm going to dedicate my time to making sure your problem get's fixed.

Julian:
Give me a bit I'll get you those files .

Julian:
Ah those were a lil tough to find i did not have them in my cat and mum database but i added them and uploaded them here is a quote from  one of Shane's previous posts on another thread about the steps to take to apply these files.


--- Quote from: Shane on August 11, 2015, 11:42:23 am ---
First grab the zip file off this page and apply the reg file it in to add the take owner ship to the right click menu in explorer.
http://www.tweaking.com/articles/pages/add_quottake_ownershipquot_to_right_click_menu_in_vista_amp_7,1.html

Once that is done go to C:\Windows\servicing\ and right click on Packages and click on take ownership. You will now be able to copy the files into that folder.

I have attached the missing files, extract the files out of the attached zip file and put them in the C:\Windows\servicing\Packages\ folder.

Then run my pre-scan again, put a check on the box to have it add the cat files back to the database. :wink:

Shane

--- End quote ---
(THIS REPAIR IS USER SPECIFIC IF YOU ARE HAVING ISSUES WITH MISSING CAT OR MUM FILES MAKE A POST IN COMPUTER HELP AND I WILL HUNT DOWN THOSE FILES FOR YOU) :cheesy:

rgm:
Thanks so much.  In answer to an earlier question, which you may have figured out by now, it was the two erroneous replies *I* made before I found the Modify button that needed deleting after I removed the replies' text and put it where it belonged.  So it was my fault in the first place (answer to the deleted in error part); but thanks for getting me this info.  I really appreciate it.

I'm letting you know now that I have received this (great!!!) result:
---------------------------------------------------------
Scanning Windows Packages Files.
Started at (9/13/2015 8:06:09 PM)

No problems were found with the Packages Files.

Files Checked & Verified: 6,557

Done (9/13/2015 8:33:19 PM)
---------------------------------------------------------

It is still doing the Reparse check (it usually finds one, which I correct, and it's back the next time).  But I have 2,726,640 files (or files and folders; I'm never sure what is being tallied there), and it is on about 420,000 now, so that will take a while to complete!  I wanted you to know that the missing files part worked and that I'm not sitting around ignoring all this when you went the extra mile to get these for me fast!  :)

I will let you know further results after I reboot to see whether Windows Update updates and maybe after I reboot to safe mode to do a full check/repair.

Thanks again,

Richard

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