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need immediate help with my computer

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bungerboon:
I have on my computer - 1.71 GB of junk files - 38 unnecessary applications - 4 system settings. I just need someone to help me get my computer working up to its true peak performance. I just started having issues with windows 10 - and every time I open up my Outlook to check my e-mails it crashes leaving me a message of failed error. But there's nothing wrong with my Outlook because I already had it checked with my Verizon tech support and they told me it's nothing wrong on that end it's with the Windows 10. So and when I contacted them I asked them was my compatible with this new version of Windows 10 and they said yes it is but because I don't have a credit card and they only provide service to those with credit cards and since I don't have one and don't know anyone willing to loan me theirs they couldn't help me. I just need someone out there who has great computer knowledge and is willing to help guide me through this process I would be eternally happy. So while I wait patiently thank you for reading my post.   

Julian:
okay first off run a malware scan use adwcleaner run it a couple times.
next run windows reapair all in one in safemode with networking when you get to tab 5 run the repairs reboot back into safe mode run the tab 5 repairs again when it finishes reboot open disk cleanup then clean your disk. if have any issues let me know.

bungerboon:
Thank you Julian for replying didn't really expect anyone to respond that quickly. I forgot to tell you that I'm not as computer literate as you are so I have no idea how to put my computer in safe mode. My Avast anti virus software told me I have no malware on my computer. I don't understand what you meant by {tab 5}

Julian:
Download the Windows repair tool that's on this website it should have a safe mode button.

Julian:
anyupdate on this?

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