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Reg File for corrupt (empty) Registry Key

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Boggin:
Oh, thought the DVD drive was built in.

As it is an external drive then you would need to go to the device's support site for any updates.

You can't use a 64 bit ISO on a 32 bit system or vice - versa so you'll need to download the 32 bit ISO for your system.

If you booted up with the 64 bit disk, Windows would tell you that you couldn't use it.

RaveRocks:

--- Quote from: Boggin on October 06, 2015, 02:37:54 am ---
You can't use a 64 bit ISO on a 32 bit system or vice - versa so you'll need to download the 32 bit ISO for your system.


--- End quote ---

There is no download available for the 32 bit system ISO's.  HP has two options: either buy the disk set or download an upgrade module that updates the installed recovery system on drive D:.  I've tried option number 2 and it doesn't detect the recovery files already installed there and the application has the nerve to accuse me of interrupting the creation of a recovery partition.  Pretty lame programming if you ask me.

This may be repeat information, but I already have original System Recovery disks (HP5013-8477 & HP5013-8478) which result in a 1012 Error.  HP support says to update the DVD writer firmware to get rid of that error, except there is no update that I can find.

I'm not sure who is responsible for the ads that appear on your site, but I'm looking at one now for www.driverupdate.net which is reported to be another one of those scam sites. 

=== edit01 ===

I just saw that same ad while at another site.  In this ongoing ordeal, I have learned to look for site reviews before allowing any site to have access to my machine.  Scammers are numerous.

Boggin:
I'm in the process now of downloading and saving the 32 bit ISO from the link I had posted - it says it will take about 54mins so will get back later to see if the Windows program can create a bootable disk from it.

Did you go to the external disk drive support site to see if they had any updates ?

Should the machine be detecting problems with an internal CD/DVD player, then go into Device Manager, right click on the drive and select Uninstall and without rebooting, see if the recovery disk will work then in the external drive.

I use AdblockPlus in IE because my ISP's home page and e-mail is crapped out with adverts which slows up their availability to do anything with them, but Shane has no control over which adverts appear on this website.

Boggin:
UPDATE - For some reason the Windows Burner Tool doesn't recognise the 32 bit ISO as an ISO and yet I have been able to create a bootable disk with the 64 bit one - albeit a little while ago.

It's in excess of 2GB so it looks to be about the right size to include the bits required to make it an ISO, but as MS have been issuing Desist orders for Win 7, wonder if this has also been affected, although with a Desist order the file download link probably would no longer have worked.

Puzzled about this.

Did you try uninstalling the internal DVD drive to see if the recovery disk would work in the external one ?

RaveRocks:
The internal DVD drive became unusable a couple of years ago and I removed it from the PC. 

I will try the uninstall of the external drive and see if that works. 

In a message yesterday on the HP support site, I found out that HP has absolutely no support people monitoring or responding to problems.  The only people who do respond are volunteers.  That's a bit short sighted, in my opinion.  That means FOR SURE no more HP products will ever get purchased again for any of my systems.

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