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(SOLVED)BSOD out of the blue (pun intended)

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Boggin:
What I meant by 3rd party drivers are such as your graphics, networking or audio which load when you boot up normally and it can even be a program that is in your Startup menu of msconfig.

Should have read your opening post more carefully though as I missed that the BSOD occurred whilst in use and not on Startup as they usually occur.

If the laptop has an overheating problem then you would get those shutdowns constantly unless the overheating occurred because of how you were using it.

Laptops is a misnomer because they shouldn't be used on laps as that can block the air intake, but if you were heavy gaming then that could cause a BSOD because of heat, although you would normally get a message to say that your computer was shutting down to protect itself.

Can you remember if the fan seemed to be working overtime or particular noisy prior to the shutdown, as that would be an indication of overheating.

I think you should download one or both of those programs and they should tell you what had gone wrong, but 3B errors are usually graphics related and you should go to your computer support to check for any updated drivers.

The free version of HWMonitor will tell you what your temps are. http://www.cpuid.com/softwares/hwmonitor.html

The error ending 0005 is usually an access denied and those FFFFF ones are memory addresses for which, they are anyone's guess.

Julian:
Ah I've seen this one before with my nvidia card. can you give me a driver version and date on your video card

Your error is 0x3B: SYSTEM_SERVICE_EXCEPTION
This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

Cause

"This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code."

Julian:
Then again I've seen it happen with my network interface card (Nic) and on board audio. Both being driver issues.

Tacotardis42:
Ok, thanks. I didn't notice any loud fan noises, and I was watching a video, nothing graphics intensive. I will download a program, and give you any needed info. Also I have had thermal shutdowns and none of them were BSOD, and I use Driver Booster 3 by Iobit to update my drivers, and it works pretty well. I checked and it said I had no new updates. I will let you know when I get the info. P.S Hi Julian I'll take care of your thing first because that doesn't need any third party things, you posted right before I posted this :p

Tacotardis42:
Ok using the default device manager, my things under display adapter are: ATI Mobility Radeon HD 5470  Date 9/9/2010 version 8.771.1.0 and Intel(R) HD Graphics same company (ATI Technologies Inc), same date,  same version. Tell me if you need any more info, I'll be happy to supply. Getting bluescreenviewer now.

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