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Pre-scan - 121 missing cat and 1 corrupt mum (solved)

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Shane:
I think i know the problem and why none of the files are in the file database we have been keeping.

I checked and as an example KB2957689 is in the list, well this was a bad update from MS and they pulled it. So this is why it isnt pulling up for us.

I am willing to be that is the story behind most of them.

Both my program and windows look at
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages

To know what files are inside the packages folder. So since these where bad updates I think the best thing to do would be to remove those file entries from that registry location.

You have to take ownership and permissions of "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages" and have it do all the subitems as well, then you will be able to remove them.

backup the registry just in case, remove the items and then reboot and see how it goes.

by removing them from that registry location both my program and windows will stop looking for them. I think when the update was pulled and the new version sent and installed, it removed the files but didnt remove the registry keys pointing to them.

Shane

Rick:

--- Quote from: Shane on October 13, 2015, 03:15:30 am ---I think i know the problem and why none of the files are in the file database we have been keeping.

I checked and as an example KB2957689 is in the list, well this was a bad update from MS and they pulled it. So this is why it isnt pulling up for us.

I am willing to be that is the story behind most of them.

Both my program and windows look at
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages

To know what files are inside the packages folder. So since these where bad updates I think the best thing to do would be to remove those file entries from that registry location.

First; BACKUP THE REGISTRY BEFORE MAKING ANY CHANGES !

You have to take ownership and permissions of "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages" and have it do all the subitems as well, then you will be able to remove them.

backup the registry, remove the items and then reboot and see how it goes.

by removing them from that registry location both my program and windows will stop looking for them. I think when the update was pulled and the new version sent and installed, it removed the files but didnt remove the registry keys pointing to them.

Shane

--- End quote ---

Julian:
Ah that makes sense I was like what is going on! lol

macroman68:
Thanks for the tips Shane, cleaning up those registry items led me in the right direction. Windows Repair reports no further problems. Windows Update still has issues, but I've since found out the HD has too many bad sectors. It's not worth continuing with it, so time for a new one.  Thanks again.

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