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Issues with CD-ROM drives.

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Rick:
Julian,

Can this program be ran in its own DVD environment? searching windows installations?
And then to restore an older restore point?

regards

Julian:

--- Quote from: Rick on October 24, 2015, 07:52:02 pm ---Julian,

Can this program be ran in its own DVD environment? searching windows installations?
And then to restore an older restore point?

regards

--- End quote ---
i dunno try it see if it does. ;)

Shane:
The program was not rushed, at all. It is just me and I normally do weekly updates where I add things throughout the week. Just because there was a problem for one user doesnt mean I rushed my work. It feels like an insult, especially with how hard I have been working. :wink:

The cd-rom repair hasnt changed at all. The problem is that it removes the upperfilters registry key for the cd-rom as MS says to do, this gets it working when a 3rd party program added a driver to there and is no longer on the system.

So the most I ever see is a program complaining about it, itunes is a good example.

In this case you say it is missing from the device manager and the drivers are missing. That one registry key is the only thing that is touched for the cd-rom and I have ran my program on over 150 computers since the last update and havent had a single problem with any of the cd rom drives.

So this means there is a unknown variable on your two systems, EVERY single version of the program is tested on every version of windows, freshly installed and all updates. No 3rd party programs installed though, no way to test for the untold millions of programs out there.

So I am curious if you have the same program installed on both machines that might be installing its own driver for the cd-rom, perhaps for burning and when the upperfilters key is removed then the problem happens. reinstalling said program would fix it or restoing the registry. but I would hate to have to restore the whole registry for that one key.

Simple skip the repair cd/dvd in the program for now and in a future update I will have it start saving the upperfilters registry key before it removes it, that way it is easy to put back if needed :-)


The registry key I am talking about is here
https://support.microsoft.com/en-us/kb/929461

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Shane

alsorensen:
I just updated to Windows Repair V3.7.0 (Pro Version) and have noticed that after running Windows Repair, my CD-ROM and Blu-Ray drives do not show up in Windows 7 Ultimate 64bit.  I had to use regedit to edit the HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4D36E965-E325 -11CE-BFC1-08002BE10318} key and delete Upper and lower filters (mine only had upper) and reboot. 

Shane:
Was there anything in the value of the upperfilter key or was it blank?

Shane

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