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Windows 7 update errors

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Julian:
Give me a moment I jump on my computer and grab those files for you I'm on my phone at the moment

Julian:
hmm I'm extracting the kb971033 file and cant find the mum files little annoyed with windows at moment lets see have you tried using (SURT) System update readiness tool?
http://www.microsoft.com/en-us/download/details.aspx?id=20858

Rick:
Julian,

those files are part of WAT; I don't think you will find them unless you have the DVD

Hence my suggestions;

kzfella:
I have tried the System update readiness tool.  It asks if I want to install Hotfix update KB947821, to which I reply yes.  Then after 15 min. I get a window stating Installation Complete.  I try the SP1 update again and get the same error.

Boggin:
I've never actually used this Reset Windows Update Agent program but the author states that it has been tested on a number of Windows versions and as you seemed to have tried everything else, thought it may be worth a try.

https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc

To use it, click on the Download button, accept the EULA and select Save then go to the Downloads folder and right click on it to Run as administrator.

This opens in an elevated cmd window with the options for you to select by entering the relevant number for each fix.

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