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problems with usb devices.

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bentesoli:
Hello!
Sorry for my english.
I had (and still have) a problem with an external hard disk, unrecognized by the system.
I don't know if it is a software or a hardware problem.
I think that will be very helpful for everyone having a program that scans all the usb devices and that correct, if it is possible, all the errors or, at least, say if the error is caused from a hardware or a software problem.
My best regards.

Shane:
When you plug in an external drive I want you to go tot he drive manager in Windows. Does it show up there but it just doesnt have a drive letter?

Shane

bentesoli:
Hi Shane!
No. No letters, no devices, no at all. The disk (external Maxtor 500 Gb USB) seems dead a part of a little vibration that I "hear" with my fingers when the current alimentation is on. It seems is rotating (and I hope to save quite of all my life that exists in it). I opened the box but , for the moment, I have'nt the right connection cables to try anything.
However I thank you for your fast reply and I hope you may consider the way to analyze in serious way the problems of the usb devices and if it is possible to create a program that may deeply find the SW or HW problems.
Thank you very much. Gianluigi

Shane:
Do other USB devices work ok? And does anything show up in the device manager for the usb, or does anything have a yellow "!" in it?

Shane

bentesoli:
All the usb ports work perfectly. The strange thing is the no presence of any yellow question mark or similars but only "unknown device".

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