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Hardware loss after drivers update

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clayto:
Following a notification that I had a number of drivers which were 'very old' I updated them.

 As a result I have lost the following hardware, which are not detected as being installed:

 1. The battery --- there is no battery power
 2. Sound ---- there are no audio devices
 3. The webcams --- no camera or video devices are detected

 What must I do to get them back?

 Windows 10 with November update, 2-in-1 Tablet

Boggin:
If your restore points are enabled, then use those to before the updated drivers - else, in Device Manager right click on those that were updated and select Properties then under the Driver tab you should have the option to Roll back driver.

clayto:
Yes, I have rolled back successfully, except for the webcam -- only one of the cameras is working at the moment. I did not want to use restore unless necessary as there were nearly 30 drivers involved and I did not want to have to update so many again.

Boggin:
You only need to update drivers if you have problems with what you have.

Updated drivers can be the biggest cause of crashes - where did the notification come from that yours needed updating ?

Julian:
Hmmm did Windows 10 auto update your drivers?

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