Main Forum > General Computer Support
My mouse getting power off while running windows, there by hangs computer
Boggin:
See what Troubleshoot finds for it then, but you could right click on it in Device Manager - select Properties and it should report its status under the General tab and if it isn't working then it will give an error code.
jraju:
Hi, I cannot use the trouble shoot, as i do not have any menu while right click on device and printers. But on device manager, is shown as HID compliant mouse and shows as working properly.
then what would have been the reason for sudden disappearance and power off automatically. Is power option anything to do with it?
jraju:
Hi, Boggins, In a way i checked and noted that i have logitech m100r mouse. The driver for the same fromsynaptics com gives nearly 100 mb size. Should i download that driver? for mouse function. Moreover, i tried startup menu enabling of this driver in msconfig. But the same error. There was ELan previously loaded, but now does not show . The device manager shows, it as HID compliant mouse and msft driver .
the link is here:
http://www.synaptics.com/en/drivers.php
jraju:
My mouse is logitech m100r mouse. Which driver should i download.Synaptic device driver for my win 7 comes to about 120 mb. Do i need this driver. I found that i have the synaptic device driver of 46 mb in my control panel, programs and features. pl advise.
Why it was loaded by technician , i do not know. Then i was having the same mouse. Show me the link, to where i have to download. Then i uninstall this driver , synaptics, and download the lotitech mouse drivers
found in this page
http://support.logitech.com/en_in/product/m100r
Boggin:
If you are using an OEM laptop then you should only download the Synaptics drivers from your computer support site and not the generic ones from the link you posted.
Those are for your touchpad.
You don't need to download any drivers for your Logitech mouse either as when you first plug it in, Logitech installs its own download manager.
To refresh the drivers all you need to do is to unplug the USB receiver - wait for the disconnect sound and then plug it back in.
If the mouse continues to drop out and you've renewed the battery and ensured the eye is clean, then it may be time for a new mouse.
When mine started doing that, it was still under warranty so I was able to exchange it and it has never happened with the new one unless the battery has become a little dislodged where I then just refit/renew it.
I have a M235 2nd Gen Unifying mouse for each of my two laptops.
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