Main Forum > General Computer Support
Windows 10 Boot Problem
jolc:
Hi, I'm having an issue with my windows 10 PC booting up everyday since 2-3 weeks ago. Here is a video link of the problem am facing https://www.youtube.com/watch?v=-gTVW797fmQ . It stays black until i have to repeatedly slam the ctrl+alt+del function or sometimes restart the pc and slam the same keys again.
I've tried the sfc /scannow cmd prompt, clear/reset bios, clean install a new a windows (was fine for some days then the problem reappeared :/ ) .
Can anyone please help me on this matter thanks.
P.S my OS is installed on an SSD
Julian:
screen going black like that and putting your monitor in sleep mode is your graphic's card having issues it looks like. this may sound basic and simple but do you have two graphic cards? and is the cable in the correct port? I had a customer who had a on-board graphics and an nvidia card in her pcie slot and the monitor cable was plugged into the nvidia card. Anyways her bios battery died and it went to defaults so it went to on board graphics as the main graphic controller and when plugged in to her nvidia it displayed a black screen and put the monitor to sleep.
jolc:
Hmm is there a way to check whether the battery died bacause ive got only one graphic card plugged in and the dvi cable is in thr dvi graphic card plug
Julian:
Do you have any other graphic's ports like a VGA or hdmi?
jolc:
Yeah it does have, its a gtx 970 and yeah i noticed that when the graphic has no power going to it, it seems like the internal graphics work correctly.
Idk if this will help but the problem seems to appear after i shutdown the pc and go to sleep and turn it back on in the morning
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