Main Forum > General Computer Support
can the router settings be changed by virus? If it is secured by ISP
Boggin:
Do you have two devices as in http://www.tp-link.com/en/faq-618.html or just the one with a number of LAN ports ?
Samson:
If you can access the modem interface via 192.168.1.1 search for admin> firmware upgrade > check for updates
Is you ISP BNSL?
What is the modem model number?
jraju:
Hi, Boggins.
I have only one device that is bbwifi modem.
It has DSL,Power, and lan 5nos provision in the back.
It has, powerlight, dsl light, internet light, lanlight and wlanllightWhen i power on with telephone wire in DSL and ethernet cable then i get all the light glows including wlan. I think, i made it clear
jraju:
Yes samson. the modem no. is TDSL 300 w2 (type ws),adsl+cpe/wireless router, made by terocom
Samson:
So have you tried to update the firmware?
The warning from Avast on your son's android device was not saying that your modem is infected, but highlighting a potential vulnerability, which may or may not have been exploited. I would be very wary aabout using such a device, you said earlier that you have an older non wifi modem that you could use?
I would certainly contact your ISP and politely inform them about the situation and request a safe replacement, either a firmware upgraded or newer model.
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