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Ping default gateway resulted in request timed out 100% loss

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Samson:
J, this teracom router has been nothing but a hassle to you, return it, get a refund or a replacement (NOT the same make/ model  :wink: ). 

jraju:
Hi, I will definitely do either of the two.
                 I am expecting  a reply from boggins to what those commands do to return my internet access.
Samson,
                  Should it mean that the modem once reset, should go the factory settings. But the problem, is default factory settings of this modem, by this teracom ,is totally defective to give internet access.
                   When i used the other old modem, it goes to the router page and give internet access, without i have to go the router to check and use ipconfig commands, which i do not know nothing about.
                    One more thing , when i reset the old modem in case of internet connection problem, the reset will solve the problem. Here , the reset is creating problem. That is the problem.
                    I am now having configured settings by the company and i changed the password now.
                    i do not know how to prevent access to my router page , that is the problem. If something could change the dns server address, then the fault lies in setting or in the hardware of the modem

Boggin:
You would get a fail on the ipconfig /release if the router's DHCP wasn't issuing an IP address for it to release and that may well be the reason why you weren't able to ping the Default Gateway - because it didn't have one of those either.

Resetting the router may well have sorted the DHCP, but I thought you'd reset it before without getting a result.

You don't need to worry about a hacked DNS server address when you set up the computer's adapter TCP/IPv4 Properties with something like Goolge's 8.8.8.8 / 8.8.4.4 or OpenDNS 208.67.222.222 /208.67.220.220

Settings in the computer override the router.

jraju:
Hi, I was having confusion in the diff between the two terms, router and modem.
   Now i know it is the same. Because, when i used the old modem, the router page, aside user pw, belongs to the dataone, which is the name of the modem.
         Still some say that both are different. how i do not know.
         //why conifigure lessons do not include anything about ipconfig. Thanks boggin. I read your thread of resetting something in ipconfig in this thread .
         .       That made me search for those commands and without knowing the implications , i used the commands  i could only get to the router page, after issuing the command to registerdns command.
                Hi, boggin, is the ip address above the subnet mask is the ip of the machine and is it unique. I mean that no body other than me could use it
                   Could you thro light on this and also to the fact, that inspite of selecting google dns server, why i could not get internet access. This was when a popup from service provider flashed on the screen, while trying to send the reply. I lost internet access.
                    I am asking this question, as to which would have allowed it to run. May be router access by some site, unknown, but which could access.
                      some suggest port forwarding 80 to a unused ip port, which is not using any device. How to do it.

Boggin:
There are basically two types of IP address - one that your ISP assigns which is usually dynamic for the home user and in theory, can change whenever you switch the machine on.

This is the one you will see when you use an IP lookup program.

The second is what the router's DHCP assigns to whichever adapter and machine is being used and usually starts 192. and depending upon the DHCP range that the router uses, can be from .2 or end with anything up to .255 but rarely goes above .254

This is the IPv4 address which is above the Subnet Mask in ipconfig /all

Lower down you will see the Default Gateway which is the router's IP address and that will be .1

Regardless of changing the DNS servers, if DHCP hasn't assigned itself or any or the computer's adapters with an IP address the you will not connect.

When the computer fails to obtain a DHCP address, Windows will assign it with what is known as an APIPA address (can't remember what stands for so you can Google it :) ) and that will start as 169.

When you were unable to connect and did an ipconfig /all you may have seen that as the address for IPv4 Address.

This address can also prevent you from logging into the router because of lack of connectivity.

I've never done port forwarding and can differ with the UI of the router used - while a Google will probably give you the basics, your ISP should be able to walk you through the UI but Port 80 is usually blocked by the router's Firewall.

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