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larkinbray:
Thus far, this seems like the only program that will actually FIX my issues. 

That being said, I'm stuck on 2/9 in the newest repair version.

It's been more than 24 hours. 

Should I stop the program and reboot into safe mode, and start again?

larkinbray:
I seem to be stuck this entire day plus in Setting Owner (Administrators) first ...etc... And the process count seems to very slowly be dropping, now it's at 91.  It shows that 2791900 and climbing pretty quickly.

Help?

Boggin:
While you haven't said which version of Windows you are using, stop Windows Repair, run a cmd prompt as an administrator and enter chkdsk /f

When the machine reboots after completion, go into Event Viewer - expand Windows Logs - click on the name Application - Action - Find and type chkdsk or wininit into the Find box.

Cancel the Find box and read the report in the scrollable pane.

As well as seeing if it repaired anything, make a note if it finds any KBs in bad sectors.

If all is well then boot up into Safe Mode with Networking and run Windows Repair.

larkinbray:
Hello Boggin, thank you for responding!

Windows 7 - this is an old emachine, that I bought for the kids to use, and they of course spywared it up.

I did several successful removal sessions, but one that stuck hard was aleuron j - and at that time, I was using windows security essentials as my protection - since the kids time on the internet was monitored, I thought I'd be safe using that.

I began getting errors on Windows Firewall not being able to be turned on, in any way - so I started Services.msc, and learned that several of the services were not running, and could not be started.  I got several errors along the way, the most recent of which directed me to this site. 

I tried to run chkdsk /f and got an error, telling me (sorry I didn't write it down) that it was locked and offering to run it on my next startup.

It's running now.

When I ran Windows repair from the safe start menu, of couse, it found nothing. 

All I really want to do is get the system cleaned up enough to be able to reinstall a decent internet security program, I've narrowed it down to Panda, and one other which I can't remember the name of.

Once this chkdsk runs I'll update.

Thank you again - I will definitely be buying the pro version, this site, the software, everything - have impressed me so much.

Boggin:
I occasionally run ESET Free Online Scanner for an in depth scan but it seems to be a but chewy downloading at the moment, but you can give it a try. http://www.eset.com/us/online-scanner/

Check the two boxes for PuPs and PuMs then click on Advanced then check the box for unsafe applications - you don't normally need to do the archives or Proxy.

A useful program to have installed is the free version of MBAM https://www.malwarebytes.org/mwb-download/

When it has updated its Definitions click on Settings/Detection and Protection then use the dropdowns to change to Treat as malware for the PuPs and PuMs.

It also has a box for Rootkits if you want to select that for its initial scan but will extend the scan time.

I go into services.msc and disable the MBAM service to stop it starting with Windows as I prefer to decide what runs in the background.

When you are satisfied that you are infection free, run this ESET program to repair services usually damaged by infections and then check if the services are or can be started.

This is an active link - http://kb.eset.com/library/ESET/KB%20Team%20Only/Malware/ServicesRepair.exe

If that doesn't do it, you can download the services from http://www.sevenforums.com/tutorials/236709-services-restore-default-services-windows-7-a.html

The left hand column are all active links for their download.

You'll probably need Windows Firewall, Base Filtering Engine, Windows Defender, Security Centre (which I don't see listed but you can get it from http://download.bleepingcomputer.com/win-services/7/wscsvc.reg), Base Intelligent Transfer Service (BITS), and Windows Update.

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