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No Windows 10 start button

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petbod:

I have tried this post twice once to julian and was blocked by Shane.

Can anyone help?

I purchased my pc with windows 7 then upgraded to win 8 then win 8.1 then win 10 all with no problems, I thought that my system was a little slow on start up and also slow binking between files so downloaded Tweak.

I ran the Tweak program and it took 48 hours to complete? after it was complete and restarted I  have no sound, no itunes, no win10 start button, no apps, cannot play cd's or dvd's edge link gone completly.

I have tried several resets and keep getting this error message (OX800422302) Shadow copy running.

HELP!

Boggin:
If you are able to get to the Start menu by pressing the Windows key, open Command Prompt (Admin) and enter -

dism /online /cleanup-image /restorehealth

Then follow that with sfc /scannow to see if there is any file corruption.

The /restorehealth cmd can appear to hang at 20% but does complete.

petbod:
Thank you
I would need a 64 bit cmd to work. The one in your reply will not work?

Peter

Boggin:
Either of those should work in a Command Prompt (Admin) - what error message are you getting ?

petbod:
Unsupported 16-bit application
The programor feature "\??C:\dism.exe" cannot start or run due to incompatibity with 64-bit version of Windows. Please contact the software vendor to ask if a 64-bit Windows compatible version is available.

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