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Lady:
Hi guys,

Everything was going well for a while (SO wonderful  :cheesy:) but since a few days my desktop pc (HP, W7) has become superslow. The weird thing is that it's not all the time, sometimes I have no problems, sometimes after a while, sometimes the whole time. Sometimes a reboot helps but now it seems to be getting worse. It doesn't matter what I click on, it takes like half a minute to a full minute for the pc to get the job done. I cannot play any videos anymore, they're full of hiccups. So it seems a buffering problem?? I regularly clean the pc with WiseDiskCleaner (= similar to CCleaner) and with BullGuard's optimalisation feature. I did several scans (MBAM, Eset, BullGuard) but nothing there.

Anybody any ideas?

Lady

Boggin:
Have you checked the BIOS when it occurs to check the temperatures ?

Alternatively, you can leave the free version of HWMonitor running to keep an eye on the temps as the case may need a clean out.

http://www.cpuid.com/softwares/hwmonitor.html

The freebie download link is lower don on the left.

Lady:
Hi Boggin,

I downloaded the program (don't like entering the BIOS on reboot) and temperatures of motherboard, processors and SSD drive are perfect. Am experiencing no problems with slowness at all today. So I should check the temperatures when it does get slow? And by cleaning out the case you mean literally dusting off the inside of the desktop thing (cannot find a word, haha)? I heard about that. Would be a first for me to open the thing up....

Boggin:
Is ESET your AV program and what is Bullguard ?

If it was overheating then it wouldn't be as intermittent as that, but checking the temps when it does slow down is something to check.

It sounds as if something is running in the background at times and using up memory and maxing out the CPU.

When it's running okay, open Task Manager and under Performance see what the Memory and CPU usage is and under Processes see which is using the most - double click on Memory in that column and they will sort themselves to the highest first.

You can then open Task Manager and compare the results when it starts to or gets slow.

Lady:
ESET is a free online scanner and is supposed to be one of the best. http://www.eset.com/int/home/products/online-scanner/

BullGuard is my (paid) antivirus & firewall program. Am very satisfied with it.

That was rather cool to see the memory usage of my programs, Boggin!  :smiley:  I made a screenshot so I can compare things. Yes, I agree, it feels like something is taking up too much space sometimes. I thought about that yesterday when I looked at 40 pages on an online webshop site, but I also had the issue in a major way right at startup last week.

Because my problem happens so randomly I don't think this is a cause but I wondered about this. Would you mind explaining this to me? When I load a lot of pages or windows it takes up a lot of cache, right? And that could also slow things down, couldn't it? So if I want to delete the cache, how do I go about that? I assumed WiseDiskCleaner does that as it mentions Mozilla Firefox Cache (see attachment). So I did that when I had major problems yesterday, but it didn't help. I ran the optimalisation feature in BullGuard and it gave a lot of Mbs in the Firefox cache to be removed which I did but that didn't help either. So what's with the cache? Is it a good idea to empty it after several hours at the pc? The Task Manager says the cache now takes up half of the memory (about 4 out of 8 RAM). I hope I'm not saying really wrong things now. I'm out of my league here. :)

Oh, light bulb moment! Yesterday before closing down I closed quite a few windows in Firefox. I now have about 70 open and I closed about 20. Could that just have been it because today everything is peachy!

Another thing: it struck me that EMET (not to be confused with ESET) takes up ranking No. 7 in memory usage. Sometimes I get this message from EMET (see attachment) when I'm working in Word and it closes Word down. Today I had it again when I wanted to open a file which I use daily. On other days I have no problems opening it. After opening Word anew I got the same shutdown on opening that file two times and the third time I opened it via the regular opening button (not via 'recently opened documents') and everything was fine again. This seems to me to be odd too. Do I really need EMET? (I have version 5.2.) I thought it was needed for the Internet Explorer browser but I don't use IE. I was told to install EMET anyway but maybe it is outdated and only interferes? Cannot find any answers online about that.

Hope you're still with me. :)

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