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(Solved) Desktop pc suddenly slow
Boggin:
It's possible that you have tried to open IE and even though it failed to open, Windows could still be trying which could account for the memory leak - but just a guess.
When you go Start - type iexplore.exe and press enter, does it open ?
The next thing to check would be Event Viewer for when you try to open IE - look for the Error time stamps, but don't forget to use the MS article to re-register IE or see if a sfc /scannow reports anything.
Lady:
--- Quote from: Boggin on February 28, 2016, 12:57:49 pm ---It's possible that you have tried to open IE and even though it failed to open, Windows could still be trying which could account for the memory leak - but just a guess.
--- End quote ---
Yes, this could well be. I meant it in a different way: if there's so little free physical memory left then IE wouldn't have enough memory to even open and fails immediately. As already happens with simple programs failing to be installed. So maybe, even when the pc is on normal speed, there's not enough memory for IE to open. Could this be valid somehow?
--- Quote from: Boggin on February 28, 2016, 12:57:49 pm ---When you go Start - type iexplore.exe and press enter, does it open ?
--- End quote ---
I did this, see post 19.
--- Quote from: Boggin on February 28, 2016, 12:57:49 pm ---The next thing to check would be Event Viewer for when you try to open IE - look for the Error time stamps, but don't forget to use the MS article to re-register IE or see if a sfc /scannow reports anything.
--- End quote ---
Please don't forget that I'm trying hard to keep up with you, trying to understand what you're saying, I have to look up pretty much everything you're suggesting, search for things, translate, etc. It's not easy....
I found out what the Event Viewer is, but don't know where to look. It's big. I uploaded the error message again which I received once when I tried to open IE. See attachment.
Maybe it's just all due to the number of tabs I have in Firefox......
The pc is so superslow now that I cannot even write here in a normal fashion. Have to turn the thing off.
And I have to take a break from this now.
Boggin:
Shane may know what that IE txt refers to but I don't.
Do you try to open IE in each new session ?
I would normally explain about Event Viewer but thought you'd already been in there.
When Event Viewer has read the data you will be presented with a pane listing Critical, Errors etc. and if any have occurred in the last hour, 24 hrs etc.
Click on Error then on View All Instances of This Event in the lower right pane and then you can look for the applicable time stamped errors.
If you see any, click on them and more info will appear in the lower pane and clicking on the blue online help link can sometimes explain why that error occurred and possible solutions, but if you want to post the error, then click on Copy/Copy details as text in the lower right pane, then right click in the reply box and select Paste.
You would do this for each Error you clicked on.
Can you see if you can boot up into Safe Mode with Networking, usually by tapping F8 as you switch on and then select that option and press enter - AdwCleaner should install then as all 3rd party programs such as Bullguard will be isolated.
I believe you have WR installed - if you click on its system tray icon you can see if using the Clean Memory option will free up sufficient for you to install AdwCleaner.
You haven't said if you've used the download button in that MS article to re-register the IE .dlls.
The article doesn't give it as being applicable to IE 11 and Win 7 but I'd already run it to see if it gave any error messages, everything still works as it should.
I think you know how to run a sfc /scannow from an elevated command prompt, but go Start - type cmd then right click on cmd and select Run as administrator - accept the UAC and enter sfc /scannow to see what it reports.
Lady:
When I closed down the pc just now I paid more attention as I thought I saw something happening yesterday. And it did. I was very particular in closing every program before closing down and it took a while (the slowness) but for a very short time a pane appeared which said something about program or programs still needing to be closed. I couldn't even read it, it was gone so fast. But I managed to click on cancel, so I could view it again. It appeared again on closing down, I pressed printscreen but it closed down completely.
So there are still things happening in the background that I cannot see. I think that was important for you to know.
Right now I cannot do all the things you're suggesting. It's too much. Communicating through writing causes misunderstandings so easily, it wears me out. I can download AdwCleaner and everything else when the pc is normal.
Boggin:
Sometimes the shutdown can hang because not all background programs/services shutdown straight away, but if the message is just fleeting then they will be closing down.
What problems are you encountering in following my suggestions ?
If you can run AdwCleaner when the machine is normal - at least that is something, but without the further diagnostic suggestions it is difficult to progress.
I've emailed Shane to see what he makes of that IE.txt attachment, but I don't expect a reply until at least tomorrow.
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