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(Solved) Desktop pc suddenly slow
Boggin:
Yes, I saw your Reply #40
I don't think you need to bother with uninstalling IObit Uninstaller as it has never caused problems for me but if you go Start - All programs and expand IObit Uninstaller, you will see that it has its own uninstaller.
Let me know if IE opens after you have run AdwCleaner, but as IE is part of Windows and if there is any corruption, a sfc /scannow may report on that.
I used to use HitmanPro.Alert v2.0 but that started telling me there was something wrong with my IE 11.
This coincided with an update to v3.0 which may have affected my v2.0
I tried v3.0 when it was a free program and found it corrupted my Teredo Tunneling adapter in Device Manager/View/Show hidden devices/Network adapters by putting a yellow alert next to it.
Some banks insist you install Trusteer Rapport but that can cause problems in itself.
While another security level is good, they can have their side effects and I think as long as you have a decent antivirus program then you should be safe.
EDIT - Just seen your last post while I was typing my reply.
Not sure what happened there but Windows should have created a restore point prior to installing AdwCleaner which you could use to restore before you ran it.
After it had completed the scan did you click on Report to see what else it had found prior to clicking on Cleaning ?
If you need help in accessing System Protection to Restore then say so or if the restore reports as unsuccessful, you will need to do it again in Safe Mode as it will be Bullguard interfering in that.
When you get a chance, check Task Manager to see if uninstalling EMET has made any difference to the memory used or your computer has benefitted from it.
Lady:
Yaaaaaaayyyyyyyyy!!!!! IE opens!!!!! What was it about then, do you know now? Closed it again quickly. I find IE scary. :)
Ok, I'll continue with IObit but I want to uninstall IObit Surfing Protection because I assume it's another real-time protection thing, and I don't want everything to get conflicted. Re HitmanPro: I agree, what I have with those superprograms MBAM and BullGuard (and Eset) must be enough. Thanks for sharing your experience with it. I know about Trusteer Rapport, had it for a while and got rid of it. Didn't trust it. No pun intended. Hahahaha.
AdwCleaner: with Report I thought you meant Results (because of my Dutch version). Ran AdwC again in English but I don't see any Report for the life of me. See attachment. Didn't see a restore point being made either.
--- Quote from: Boggin on February 29, 2016, 07:59:38 am ---If you need help in accessing System Protection to Restore then say so or if the restore reports as unsuccessful, you will need to do it again in Safe Mode as it will be Bullguard interfering in that.
--- End quote ---
I'm sorry, I have no idea what you mean by this. What restore?
The Task Manager shows a better result. I attached the pic of the TM when it was slow, so you can see the difference. I don't see much difference other than much more free physical memory. I must say the pc has definitely increased in speed since AdwC, it's REALLY fast now. No slowness yet, but the pc is only on for 1.5 hours. Do you think we found the culprit? And if we did, what was it exactly? And do I still have to run JRT?
Alas, more new problems:
As I looked at IObit Surfing Protection I saw I have 2 Tweaking.com WRs and I wanted to uninstall the older version 3.0.0. I couldn't, it said the tray icon was in use. So I opened the latest WR to see if I can get the tray icon out or stopped or whatever, but then I saw the latest version was already corrupted. See attachment. I only recently installed WR 3.8.3 (on Feb. 23) as I thought we would do that. How can that happen? And how do I uninstall the old WR with this tray icon running?
It's a lot of issues/questions, Boggin. Can you respond to them all, please? Thanks!
I'm really hoping this solved the slowness!! If you want to know what AdwC did, we still have the pictures. :cheesy:
I checked, but there isn't a log report in C\AdwCleaner of the first scan and removal either, the "S1". Strange.
Boggin:
You would click on Logfile after the scan which will open in Notepad to show you what else it has found and it will produce another report (Logfile) after the reboot to show what it has removed.
After I've run it previously there has only been one AdwCleaner file listed in C: so don't know what has produced that many.
For IE to now open, it must have found something, but your memory usage is still way too high - I would still give JRT a run and see what things are like afterward as JRT is quite often used to supplement AdwCleaner.
You can end the WR Tray Icon in Task Manager by clicking on it under the Processes tab then on End Process which should enable you to uninstall both versions prior to a fresh install.
Are you using the free or the Pro version ?
I'm not sure if having two versions installed would disrupt anything, but check the memory usage in Task Manager after uninstalling and before the reinstall.
As for the restore - thought your computer had gone all to hell with AdwCleaner vanishing and using your restore points to prior its install may have gotten the system back to the way it should be.
I would go ahead and uninstall that Surfing Protection and again, check to see if the memory usage has improved.
Think I've covered everything....
Lady:
The other AdwC files in C: are from my attempts to find your "Report" in AdwC. :smiley: I only let it scan a few times and apparently that already gives a logfile in C:. I just performed the whole process again with AdwC, scan and clean, nothing else, didn't click on logfile. After reboot it gave a logfile and the program itself was still there. This IMHO means that AdwC cleaned something which really corrupted a lot, even with AdwC itself that first time around. What else has been corrupted??
Another thing: normally when you perform an update to a newer version of a program the program deletes the old version, right? This didn't happen with Tweaking.com. I don't suppose Tweaking.com doesn't delete the older version, so that means another corruption. I uninstalled one with IObit and then both were gone. I have the free version of WR.
I made a pic of Task Manager after I started the pc without opening any program. And then pics of Process Explorer in Virtual Memory order and then in Working Set order. See attachments. I hope that will help.
Well, IObit thinks my pc is really one big mess. Look at the message I got after uninstalling Surfing Protection. See attachment. It says: remnants of the files have been successfully removed and it gives the number of privacy problems, registry errors and waste files and that I should install their Advanced System Care. I assume this is a scare-tactics pitch?
I have to go. Will perform JRT later. Thanks, Boggin! Don't know what to do without you! :cheesy:
Oh, no slowness yet................ Although I saw last night in TM that free memory dropped more and more.
Boggin:
I noticed that GWX.exe is using a lot more memory than it was in your earlier pic of TM so it must be set to trigger at certain times, although you haven't experienced any slow because of it.
Because I don't want Win 10 installed again, I went into the registry, did a search for GWX - exported it so it was backed up and then deleted its entry in the registry.
While I don't have MBAME, I do have the free version of MBAM and I have its service stopped as there is no reason for it to be running in the background.
I don't know if you would have two service entries for MBAM in services and if stopping one would interfere with the other, but they are highish users.
To check, go Start - type services.msc and press enter then scroll down to the MBAM entries - one may be listed as MBAME but clicking on their names will give details of their purpose.
I believe MBAME needs to be active, so leave that one alone.
To disable, right click on the name and select Properties then use the dropdown to change its status to Disabled - Apply - OK - File - Exit
While I don't normally advocate the use of a registry cleaner, the free version of CCleaner is safe enough to use and I occasionally check my registry with it and if there are quite a lot of entries, then I'll have a clean out just for tidiness.
If you want to give that a run then uncheck the box for ActiveX and Class Issues first so they won't be in the list.
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